Mystery Shopper – Quality Assurance

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Conduct visits to retail locations and objectively evaluate established quality criteria, including cleanliness, product availability, and promotional execution.

• Assess visual merchandising in line with the client’s internal standards.

• Engage in objective discussions with store personnel following the audit results.

• Offer constructive feedback for enhancements and document effective practices.

• Precisely document results and photographs using a smartphone with the digital reporting tool.

⛳️ Requirements

• Strong attention to detail: Spot incorrectly displayed products and absent price tags.

• Capability to organize and carry out regular full-day tours.

• Excellent communication skills and a professional demeanor.

• Ability to plan routes independently and efficiently.

• Must possess a personal vehicle.

• Smartphone required for documentation purposes.

• Laptop necessary for planning activities.

• Proficiency in Excel is essential.

• A clean criminal record is mandatory.

🏝️ Benefits

• Gain valuable insights: Understand the strategies and internal standards of renowned brands and retailers.

• Enjoy maximum flexibility: Independently schedule your assignments (approximately 5–20% of your time each month).

• Take on responsibility: Benefit from a diverse role that directly influences store quality.

• Attractive terms: Receive fair compensation, including reimbursement for mileage.

• Comprehensive training provided before the commencement of assignments.