Software Implementation Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure platform functionalities to align with client-specific needs and assist in transitions to production.

• Act as a technical consultant throughout the implementation process.

• Support and carry out data conversion tasks, encompassing transformation, validation, and import activities.

• Diagnose and resolve technical issues related to implementation.

• Work together with Engineering, Product, Services, and Support teams.

• Investigate and address issues reported by clients post-deployment.

• Produce clean, maintainable, and testable code utilizing internal SDK tools.

• Assist with customizations, configuration scripts, and data workflows.

• Keep implementation documentation, task tracking, configuration details, and operational handoffs up to date.

• Engage in continuous improvement efforts and propose enhancements to tools, processes, and standards.

• Execute other responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or a comparable combination of education and experience.

• At least 3 years of professional experience in software engineering, backend development, or related technical roles.

• A minimum of 1 year of experience in technical software implementation is preferred, particularly in digital banking, FinTech, or SaaS environments.

• Practical experience with SQL and relational databases for data transformation and system configuration.

• Familiarity with AWS, Docker, Kubernetes, and Kibana.

• Understanding of microservices architecture and its implementation in scalable enterprise platforms.

• Strong problem-solving abilities and analytical skills.

• Excellent written and verbal communication capabilities.

• Capacity to work independently, manage competing priorities, and juggle multiple client projects concurrently.

• Flexibility in dynamic environments and comfort with uncertainty, changing timelines, or evolving client needs.

• This role must be carried out from within the continental U.S., excluding Montana, Alaska, and Hawaii.

• Must possess legal authorization to work in the United States.

• Must be able to comply with the travel requirements of the role.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Flexible paid time off (PTO).

• 12 paid holidays annually.

• Paid sick leave.

• Paid parental and family leave.

• Lifestyle spending account.

• Tuition reimbursement.

• Cell phone stipend.

• Minimal travel, generally 12 days or fewer per year.

• Approximately two team gatherings each year.