Software Engineer – Integrations Delivery, Support

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and deploy first-party integration connectors between NodeZero and client security platforms, such as EDR, SIEM, SOAR, and ITSM tools.

• Create integration schemas and data mappings that convert NodeZero findings into the native format of each platform.

• Update and improve existing integrations as third-party APIs evolve, customer input reveals gaps, and new platforms are prioritized.

• Produce integration documentation and configuration manuals that empower customers to set up integrations independently.

• Identify and resolve integration issues reported by customers or detected through monitoring systems.

• Collaborate with the Integrations Platform team to develop connectors on shared infrastructure.

• Manage the entire lifecycle of integrations, including design, deployment, customer training, and ongoing support.

• Work closely with a P4 senior engineer and report to the IDS Engineering Manager.

⛳️ Requirements

• Minimum of 2 years of professional software engineering experience.

• At least 1 year of experience in building production integrations or connectors against third-party APIs.

• Proficient in consuming REST or GraphQL APIs.

• Experience handling authentication token refresh, pagination, rate limiting, partial failures, and schema drift.

• Ability to interpret third-party API documentation and convert it into a reliable, tested connector.

• Skilled in Go or Python programming languages.

• Comfortable working in containerized and cloud-native environments, including Docker, Kubernetes, and AWS.

• Understanding of webhook and event-driven integration patterns.

• Familiarity with tools such as CrowdStrike Falcon, SentinelOne, Splunk, ServiceNow, Jira, or other similar security and ITSM tools is a plus.

• Knowledge of EDR, SIEM, and SOAR concepts is desirable.

• Experience in designing integration data models or field-mapping schemas is an advantage.

• Background in customer-facing or product-adjacent engineering roles is beneficial.

• Must be legally authorized to work in the United States.

• Required to indicate whether employment visa sponsorship is needed.

🏝️ Benefits

• Equity package in the form of stock options for all full-time positions.

• Comprehensive health, vision, and dental insurance for you and your family.

• Flexible vacation policy.

• Generous parental leave.

• Opportunities for career development.

• An inclusive and collaborative work environment.

• Remote and hybrid work options depending on the role and location.

• Travel of up to 5% may be required.