Software Engineer III

This is a fully remote position, open to applicants in Texas.

📋 Description

• Design, develop, troubleshoot, and debug software applications for both enhancements and new products.

• Create software and tools to support design, infrastructure, and technological platforms.

• Offer operational support for Java-based applications and services currently in production.

• Diagnose application, server, and infrastructure problems to swiftly restore services.

• Analyze logs, performance metrics, and system behavior to uncover root causes.

• Provide support for Linux-based server environments and application infrastructure.

• Create and maintain automation scripts and tools aimed at enhancing operational efficiency.

• Collaborate with software engineers, DevOps, SRE, and infrastructure teams.

• Engage in incident response, root cause analysis, and production support tasks.

• Monitor application health, system performance, and availability.

• Document operational procedures and troubleshooting manuals.

• Suggest improvements to system reliability, scalability, and automation.

⛳️ Requirements

• Bachelor’s degree (B.S/B.A) from an accredited college or university and 5 to 8 years of relevant experience and/or training; or an equivalent combination of education and experience.

• Expert-level experience in supporting and troubleshooting Java applications.

• Strong proficiency in Linux server administration.

• Experience in supporting production environments with stringent availability requirements.

• Familiarity with automation tools such as Ansible, Jenkins, GitHub Actions, Terraform, or similar.

• Proficient in Python scripting.

• Working knowledge of Go (Golang).

• Strong analytical and problem-solving abilities.

• Excellent communication skills.

• Experience with diverse development programs.

• Ability to rapidly learn customer support processes, tools, and techniques.

• Understanding of how to configure third-party software components and technologies.

• Capability to conduct root cause analysis of network, operating system, and other issues.

• Ability to collaborate and work remotely, including the use of communication tools.

• Skill to multi-task and self-organize, prioritizing activities effectively.

• Experience utilizing monitoring systems.

• Strong attention to detail.

• Must be able to perform office-related tasks which may involve prolonged sitting or standing.

• Must be capable of moving around within an office environment.

• Must be able to operate a computer.

• Must possess effective communication skills.

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

🏝️ Benefits

• Medical coverage offered through UHC (PPO, HSA, Surest options) / Medical available through Kaiser (HMO option only) for employees in California.

• Dental coverage provided through UHC.

• Nationwide Vision coverage provided by UHC.

• Flexible Spending Account available for Health & Dependent Care.

• Pre-Tax Account for Commuter Benefits/Parking & Transit (location-specific).

• Continuing Education and Professional Development through various integrated platforms, e.g., Udemy and Coursera.

• Corporate Wellness Program offered by Goomi Group.

• Employee Assistance Program.

• Wellness Days.

• 401k Plan.

• Basic and Supplemental Life Insurance.

• Short Term & Long Term Disability coverage.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.

• Tuition Reimbursement (available 6 months post start date, capped).

• Paid Time Off (accrued and prorated, with a maximum of 120 hours annually).

• Paid Holidays.

• Any other statutory leave, paid time, or ancillary benefits required under state and federal law.