Software Engineer III

This is a fully remote position, open to applicants in India.

📋 Description

• Provide administration, development, and application support for end users.

• Design, develop, code, test, and debug system software.

• Create and implement software for embedded devices and systems, from requirements gathering to deployment.

• Review code and design for quality assurance.

• Configure and integrate third-party software components and technologies.

• Conduct root cause analysis of network, operating system, and other issues affecting technical solutions in customer environments.

• Address and resolve escalated software bugs and requests for bug reproduction.

• Log all incidents and requests systematically.

• Engage the service desk or relevant service resources for incidents that exceed the role’s scope.

• Provide limited after-hours and on-call support when necessary.

• Participate in the review and development of test documentation.

• Collaborate with stakeholders and cross-functional teams on various projects and initiatives.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree (B.S/B.A) from a four-year college or university, along with 5 to 8 years of relevant experience and/or training; or an equivalent combination of education and experience.

• Network with senior personnel both internally and externally in your area of expertise.

• Demonstrate sound judgment in selecting methods and techniques for problem-solving.

• Experience with various development programs.

• Quick learner of customer support processes, tools, and techniques.

• Knowledge of configuring third-party software components and technologies.

• Ability to conduct root cause analysis of network, operating system, and other issues.

• Excellent communication skills in English, both verbal and written.

• Ability to collaborate and work remotely, including proficiency with communication tools.

• Capacity to multi-task and self-organize, including prioritizing activities effectively.

• Experience using monitoring systems.

• Strong attention to detail.

• Familiarity with system administration practices.

• Capability to perform office-related tasks, which may include prolonged sitting or standing.

• Ability to navigate within an office environment.

• Proficient in using a computer.

• Effective communication skills.

• Some positions may necessitate occasional repetitive motion or movements of the wrists, hands, and/or fingers.

🏝️ Benefits

• Limited after-hours and on-call support as needed.