Software Engineer – Customer Success

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Collaborate with clients to identify technical specifications and architectural strategies for tailored integrations

• Create high-quality, testable Java code for custom extensions and intricate integrations

• Analyze complex performance and integration issues

• Offer expert advice and code-level solutions to ensure system reliability

• Convert client business objectives into efficient, scalable software solutions

• Promote engineering best practices and maintainability

• Mentor, coach, and motivate team members

• Utilize Agile methodologies to consistently deliver quality products

• Provide Second Tier support for active clients

• Guide clients on the installation, configuration, and customization of the Fraud Analysis platform

• Design and develop custom Java interfaces, web service integrations, and tailored platform extensions

• Work closely with Data Scientists, Project Managers, and Fraud Analysts

⛳️ Requirements

• A Bachelor of Science and/or a Master of Science in Computer Science, a related degree, or equivalent professional experience

• Over 2 years of experience in Java software development

• Understanding of thread and JVM memory management in high-performance systems

• Experience in client engagement and the ability to function as a consultant to clients

• Exceptional English communication skills, both oral and written

• Familiarity with Zookeeper, RabbitMQ, Cassandra, Ansible, Docker, and databases (desirable)

🏝️ Benefits

• Training, networking opportunities, and personalized time with your manager during the initial 30 days

• Option for virtual or onsite colleague shadowing based on work location

• Access to comprehensive company and team information throughout the onboarding process