Technical Engagement Manager

This is a fully remote position, open to applicants in California, +12 more states.

📋 Description

• Manage multiple client accounts while collaborating with account and practice leaders

• Promote excellence in delivery, enhance client outcomes, and drive business growth

• Take ownership of engagement health, delivery quality, client relationships, workforce utilization, and leadership

• Provide strategic advice to client executives and senior leaders regarding delivery strategies, organizational dynamics, and decision-making processes

• Coordinate daily client engagements by aligning teams, stakeholders, and delivery methodologies

• Engage in account planning, identify opportunities, and participate in business development efforts

• Create and sustain roadmaps, delivery plans, and release strategies

• Address obstacles to ensure teams remain focused on achieving outcomes

• Adapt engagement operating models as teams, clients, and products develop

• Integrate AI and agentic workflows into status reporting, delivery planning, risk management, and client communications

• Mentor direct reports and foster career development and an inclusive culture

• Lead, mentor, or design workshops, represent 8th Light within the technology community, and assist in recruitment efforts

⛳️ Requirements

• More than 10 years of experience in delivering complex, custom software and design projects within consulting settings

• Extensive hands-on experience with delivery methodologies and frameworks, particularly Agile (Scrum, Kanban)

• Proficiency in adapting PDLC and SDLC practices according to context, scale, risk profile, and client maturity

• Experience in integrating AI-enabled tools and workflows into discovery, delivery, and decision-making processes

• Proven track record of leading and overseeing multiple software engagements across various clients, products, and industries

• Established experience in building long-term relationships with senior client delivery, product, and technology leaders

• Experience in leading inclusive, cross-functional teams

• Capability to provide recommendations and set direction in the face of ambiguity, risk, and competing priorities

• Experience serving as a career manager and coach

• Excellent and empathetic communication skills with executives, clients, and colleagues

• Strongly preferred: experience in account leadership, including account planning, opportunity development, and client growth initiatives

• Strongly preferred: a solid technical background for effective collaboration with senior engineers, architects, and designers

🏝️ Benefits

• Comprehensive learning and development program with unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform

• Annual financial stipend and dedicated time for learning and development initiatives

• Support for coworking arrangements for the global team

• Flexible paid time off (PTO)

• 12 weeks of parental leave for eligible new parents

• Client service bonus plan

• Remote-first work environment

• Access to coworking spaces for team members located outside hub cities