Social Media Communications Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Take charge of the executive’s LinkedIn channel strategy along with daily management responsibilities.

• Oversee the editorial calendar, publication frequency, content variety, and adherence to platform best practices.

• Create posts, proposed comments, and responses that reflect the executive’s authentic voice.

• Manage social reporting, including monthly performance metrics and analysis at the campaign level.

• Convert social data into actionable content and strategic decisions.

• Monitor influencers, peer executives, analysts, and media commentators.

• Advise on the timing and methods for the executive's engagement with relevant stakeholders.

• Implement a structured approach to social listening.

• Recognize trending discussions, emerging topics, and customer insights.

• Integrate social intelligence into content briefs, angles, and supporting evidence.

• Observe engagement and pertinent conversations.

• Spot high-value engagement opportunities and provide regular insights.

• Act as the final quality checkpoint for voice consistency, platform suitability, and production standards.

• Offer editorial guidance and feedback on the work produced by Designers and Operators.

• Create enablement briefs and toolkits for internal teams, advocates, and leaders.

• Collaborate with Global Communications and the wider communications team.

• Enhance and manage AI-assisted workflows for drafting, listening, and reporting tasks.

⛳️ Requirements

• In-depth understanding of LinkedIn's algorithm behavior, content types, engagement mechanics, and audience development strategies.

• Proficient in X and YouTube.

• Extensive experience in community management.

• Proven ability to write in an executive’s voice.

• Strong background in social reporting and metric selection.

• Established practice in social listening.

• Experience in tracking influencers, analysts, and peer executives.

• Strong editorial judgment regarding strategic value, voice consistency, and platform appropriateness.

• Competence in data analysis and familiarity with LinkedIn analytics.

• Proficient with and interested in AI tools.

• Experience in constructing AI-assisted content workflows.

• Background in supporting C-suite executives or working in executive communications.

• Knowledge of AI, enterprise technology, or B2B tech is advantageous.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance.

• Potential grants of Cisco restricted stock units.

• 10 paid holidays each calendar year.

• 1 floating holiday for non-exempt employees.

• Paid day off for birthdays.

• Paid holiday shutdown at year-end.

• 4 paid personal wellness days.

• 16 days of paid vacation annually for non-exempt employees.

• Flexible vacation time off program with no set limit for eligible exempt employees.

• 80 hours of sick leave provided upon hire and each January 1st.

• Carry forward up to 80 hours of unused sick leave.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days each calendar year.

• Annual bonuses available for non-sales positions.

• Incentive compensation for employees on sales plans.

• Opportunities for professional growth and development at Cisco.