Social Media Account Apprentice

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Schedule and publish approved content to client social media profiles, including posts that require manual publishing.

• Verify captions, tags, links, and assets prior to content going live.

• Assist in content quality assurance to ensure posts adhere to approved briefs and brand guidelines.

• Daily monitor and respond to comments and messages across client channels.

• Engage proactively on behalf of client brands on platforms such as TikTok, Instagram, YouTube Shorts, and Reddit.

• Compose proactive engagement messages in each brand’s distinct voice.

• Identify trends, sensitive discussions, and customer concerns to inform the Account Manager.

• Document action items from both client and internal meetings.

• Review summaries generated by AI notetakers for accuracy.

• Input action items into Asana, assigning owners and due dates, and track progress.

• Extract performance data from social media platforms and reporting tools.

• Assist in creating monthly and quarterly reports for clients and draft initial observations.

• Monitor trends, competitor activities, and audience discussions.

• Summarize insights to guide content ideas and client recommendations.

• Collaborate with teams involved in content, community management, social strategy, influencer relations, and creative projects.

• Familiarize yourself with team workflows related to content briefs, creator partnerships, design, and channel strategy.

⛳️ Requirements

• 1–2 years of experience in social media, marketing, or communications (internships included).

• Strong understanding of platforms such as Instagram, TikTok, Facebook, LinkedIn, and YouTube.

• Exceptional attention to detail, particularly regarding spelling, grammar, and adherence to brand guidelines.

• Excellent written communication skills in a clear and professional manner.

• Strong organizational skills with the ability to manage multiple clients and deadlines simultaneously.

• Proficiency with spreadsheets and basic data analysis (Google Sheets or Excel).

• Experience in creating social media content (photos, videos, copywriting, or design) is a plus.

• Familiarity with social management tools like Emplifi, HeyOrca, Sprout Social, or Hootsuite is advantageous.

• Experience using project management tools such as Asana is a plus.

• Exposure to AI tools for note-taking, research, or writing is a plus.

• An interest in analytics, social listening, or influencer marketing is desirable.

🏝️ Benefits

• Paid Holidays

• Paid vacation and sick time

• Office closure from Christmas Eve through New Year's Day

• Comprehensive Health Benefits (medical, dental, and vision insurance)

• 401k and Equity Grants

• Education Reimbursements

• Opportunities for professional growth

• Flexible working hours