SLED Account Manager – UCaaS, Critical Communications

This is a fully remote position, open to applicants in California.

📋 Description

• Expand the primary Northern California / Bay Area territory.

• Promote 101VOICE and ITMC solutions to educational institutions, municipalities, public agencies, higher education entities, and healthcare organizations.

• Represent UCaaS, voice solutions, network infrastructure, and physical security offerings.

• Create and implement a strategic plan for the territory.

• Identify, qualify, and secure new business as well as growth opportunities within current accounts.

• Cultivate relationships with IT executives, administrators, and key decision-makers.

• Oversee the entire sales process from prospecting to contract finalization.

• Facilitate discovery sessions, solution design discussions, and executive presentations.

• Ensure accurate CRM pipeline management and sales forecasting.

• Navigate RFPs, purchasing cooperatives, and procurement frameworks such as CMAS, SPURR, and USCTPA.

• Collaborate with engineering, product, and leadership teams.

• Represent the organization at industry events, conferences, and regional meetings.

• Conduct in-person visits to customers and perform site assessments.

⛳️ Requirements

• A minimum of 5 years of experience in telecom, UCaaS, or cloud communication sales.

• Proven track record of selling to State, Local Government, Education, or Healthcare sectors.

• Demonstrated capability to generate and close new business as well as expand existing accounts.

• Comfortable managing a complex, consultative sales cycle lasting 30 to 90+ days.

• A history of meeting or exceeding sales quotas.

• Ability to work within the territory and conduct face-to-face customer visits.

• SLED experience is a significant advantage (not mandatory if the telecom/UCaaS background is strong).

• Familiarity with public sector contracts, cooperatives, or framework agreements.

• Understanding of E-Rate, CTF, or public funding models.

• Knowledge of MEDDICC, Challenger, or similar sales methodologies.

• Established relationships within the SLED ecosystem.

🏝️ Benefits

• Competitive salary and performance-driven incentives.

• Opportunities for professional development and career progression.