Site Reliability Engineer – SRE

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist in the deployment, operation, and continual maintenance of the Karuna service operating on Kubernetes.

• Oversee production environments to ensure optimal availability, reliability, and performance.

• Investigate, troubleshoot, and resolve incidents in production, conducting root cause analysis as necessary.

• Analyze application logs and debug production issues utilizing Splunk.

• Conduct first-level troubleshooting of UI-related challenges involving Web Components, collaborating with front-end engineers for deeper investigations when needed.

• Aid in deployment efforts and contribute to the maintenance and enhancement of CI/CD pipelines.

• Identify areas for automation and improvements in operations.

• Collaborate closely with engineering teams and technical stakeholders in a global setting to refine operational processes, boost service resilience, and enhance observability.

• Assume responsibility for operational tasks and proactively drive issues to resolution while working independently with minimal oversight.

⛳️ Requirements

• Professional experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or in a comparable role.

• Practical experience supporting production services on Kubernetes.

• Experience in monitoring distributed applications and managing production incidents.

• Proficient in log analysis and troubleshooting using Splunk or similar monitoring tools.

• Knowledge of cloud-native applications and contemporary operational practices.

• Familiarity with CI/CD pipelines and deployment methodologies.

• Basic understanding of Web Components and capability to conduct first-level UI troubleshooting.

• Strong analytical and problem-solving abilities.

• Capacity to work autonomously, prioritize tasks effectively, and make sound technical judgments in uncertain scenarios.

• Excellent communication skills and confidence in collaborating with distributed engineering teams.

• Very good proficiency in spoken and written English.

• Experience with one or more major cloud platforms.

• Experience in supporting enterprise SaaS or security-focused products.

🏝️ Benefits

• Flexible employment options and remote work opportunities.

• Engagement in international projects with leading global clients.

• Opportunities for international business travel.

• Non-corporate working environment.

• Language classes offered.

• Access to internal and external training programs.

• Private healthcare and insurance coverage.

• Multisport card benefits.

• Initiatives focused on well-being.