Site Reliability Engineer – SRE

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ensure the resilience, scalability, and operational efficiency of the company’s services, focusing on Node.js applications.

• Continuously enhance infrastructure and automate processes.

• Implement observability practices and collaborate closely with development teams to optimize the reliability of production systems.

• Assume technical ownership of Clinicorp’s infrastructure platform on GCP, which includes GKE, Cloud SQL, networking, IAM, and multiple projects and environments.

• Define and refine SLOs and SLIs for critical services in partnership with squads.

• Lead incident management, structure the on-call process, handle critical incidents, facilitate post-mortems, and track corrective actions.

• Design and advance the observability stack utilizing Prometheus, Grafana, Loki, Tempo, and OpenTelemetry.

• Maintain infrastructure as code with Terraform and manage delivery workflows through GitHub Actions and Argo CD (GitOps).

• Oversee the operation of managed databases, including backups, high availability, upgrades, tuning, and capacity planning.

• Assist development teams with Node.js application performance, resource consumption analysis, autoscaling, and caching.

• Lead FinOps initiatives, encompassing cost allocation, rightsizing, usage commitment management, and cloud budget tracking.

• Ensure infrastructure security and compliance, which includes access management, secrets, and adherence to LGPD regulations.

• Plan and conduct periodic tests of the disaster recovery strategy.

⛳️ Requirements

• Degree in Computer Science, Software Engineering, a related field, or equivalent experience.

• Extensive experience as an SRE, DevOps Engineer, or Platform Engineer, serving as a technical reference in critical production environments.

• Advanced experience with Kubernetes in production, preferably GKE, including cluster management, upgrades, autoscaling, and workload tuning.

• Familiarity with Google Cloud Platform (GCP), covering IAM, VPC, Load Balancing, Cloud SQL, and managed services.

• Proficient in infrastructure as code using Terraform.

• Experience with CI/CD and GitOps tools such as GitHub Actions and Argo CD.

• Strong expertise in observability using Prometheus, Grafana, Loki, OpenTelemetry, and distributed tracing.

• Proven experience in implementing SLOs and SLIs, managing critical incidents, and conducting post-mortems.

• Experience operating and optimizing PostgreSQL, including query analysis, replication, backup, and restore.

• Knowledge of Node.js and Python application runtimes to investigate performance, memory, and concurrency issues in production.

• Solid understanding of networking concepts: DNS, TLS, load balancing, and VPNs.

• Strong knowledge of infrastructure security, focusing on access management, secrets management, and hardening practices.

• Experience with FinOps practices and cloud cost management.

• Ability to automate tasks using programming and scripting languages such as Go, Python, or Bash.

• Proficient in Linux at a production troubleshooting level.

• Experience in technical leadership, including roadmap definition, decision documentation, and mentoring.

• Proficiency in technical English.

• Proactive approach to resolving critical issues.

• Ability to collaborate effectively within multidisciplinary teams.

• Strong analytical skills to identify and mitigate operational risks.

• Clear communication skills for effective collaboration with both technical and non-technical teams.

• Commitment to continuous learning and knowledge sharing.

• Nice to have: experience with Redis/CDN caching; knowledge of queues and asynchronous events using Pub/Sub, RabbitMQ, or Kafka; familiarity with NoSQL databases; understanding of LGPD as it applies to healthcare data; CKA, CKAD, CKS, or other cloud certifications; experience with chaos engineering and resilience testing; contributions to open-source projects or participation in SRE and DevOps events.

🏝️ Benefits

• Remote work.

• Freedom to experiment, innovate, and create solutions.

• Collaborative environment with professionals from Development, DevOps, Security, and FinOps.

• Opportunities for professional development and talent growth.

• Mentoring and knowledge-sharing programs.