Manager, DevOps Engineering

atCase IQRemoteCA flagCanadaFull-timeDevOps & Site Reliability Engineer (SRE)Mid-levelSeniorC$150k – C$180k/year

Posted 8 hours ago

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the DevOps function, integrating both the Platform Team and Enabling Team across four distinct product lines.

• Formulate and implement a contemporary DevOps strategy while remaining actively involved to guide engineers and development teams.

• Offer internal, self-service DevOps capabilities for the safe and efficient building, deployment, and operation of software.

• Temporarily collaborate with product teams to enhance deployment pipelines, improve release safety, and establish ownership of services and environments.

• Set platform standards and establish golden paths for CI/CD, release orchestration, Infrastructure as Code, cloud architecture, scalability, cost management, observability, logging, metrics, alerting, and secure-by-default environments and pipelines.

• Collaborate with Architecture, Development Managers, QA/Test Automation, and Product Management teams.

• Prioritize platform investments based on flow efficiency, reliability, and developer experience.

• Develop documentation, templates, and automation to facilitate team self-service.

• Supervise and mentor a team of 3+ full-time DevOps Engineers.

• Coordinate with external DevOps service providers.

• Promote continuous improvement, experimentation, and learning within the team.

• Take ownership of and enhance Deployment Frequency, DORA metrics, Lead Time for Changes, Change Failure Rate, MTTR, update runtime, release cycle time, and minimize DevOps-related handoffs and dependencies.


⛳️ Requirements

• A minimum of 6 years of experience in DevOps, Site Reliability Engineering (SRE), or Platform Engineering.

• At least 3 years of experience in managing or leading engineering teams.

• Strong hands-on experience with modern cloud platforms such as AWS, Azure, or GCP.

• Proficient in CI/CD tools including GitHub Actions, GitLab CI, Jenkins, among others.

• Expertise in Infrastructure as Code technologies like Terraform, CloudFormation, or Pulumi.

• Well-versed in containers and orchestration technologies such as Docker, Kubernetes, or ECS.

• Proven experience in supporting multiple product teams or product lines.

• Demonstrated ability to enhance delivery speed and reliability through enablement rather than centralization.

• Strong awareness of security, data protection, compliance with company policies, and adherence to industry standards.

• Nice to have: Practical experience with Team Topologies concepts.

• Nice to have: Experience in building or evolving internal developer platforms.

• Nice to have: Background in SaaS or B2B software environments.

• Nice to have: Experience in managing external vendors or managed service providers.

• Nice to have: Strong communication and influencing skills across technical and product leadership.


🏝️ Benefits

• Opportunity to work remotely within a flexible work environment.

• Competitive company-paid benefits plan starting from day one.

• Generous budget for professional development.

• RRSP/401k matching program.

• Half-day Fridays during the summer months.

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