DevOps Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assess customer needs regarding software components, system availability, security, and performance.

• Create and document comprehensive cloud hosting systems, covering capacity planning, instance type selection and allocation, and network architecture.

• Provide cost estimates for proposed system designs.

• Develop systems through the installation, configuration, and testing of cloud resources.

• Implement automation and configuration management to ensure consistency and traceability of changes.

• Diagnose issues related to system hardware, software, networks, and operating systems.

• Safeguard system integrity and security using appropriate controls and monitoring tools.

• Deliver written assessments and suggestions for continuous improvement.

• Sustain system performance through monitoring, analysis, performance tuning, and planning for future growth.

• Design and execute load and stress tests; document results and troubleshoot infrastructure problems.

• Forward documented application issues to the development team.

• Maintain documentation for internal systems and customer deployments.

• Collaborate with project managers, technical consultants, software architects, and developers to ensure infrastructure deliverables are validated and technical hand-offs are documented.

• Address support tickets and incidents in line with SLA commitments.

• Define best practices, operational policies, and procedures.

• Establish, document, and test disaster recovery plans.

• Enhance job knowledge through educational opportunities, professional literature, personal networks, and professional associations.

⛳️ Requirements

• Must be a resident of Brazil.

• Submit a resume in English as a PDF.

• No visa sponsorship provided; must possess independent right to work in Brazil.

• Must read and agree to the Corporate Values Statement.

• Must align with the company's mission to assist individuals.

• Proficient to fluent English communication skills are required.

• A minimum of 4 years of experience with Amazon Web Services (AWS).

• Experience with other cloud providers is advantageous.

• Familiarity with Linux and/or Windows systems administration (at least one is required).

• Scripting capabilities; preference for bash shell and Python, PowerShell is acceptable.

• Understanding of TCP/IP networking and HTTP protocols.

• Experience with web accelerators, load balancers, reverse proxies, and CDNs.

• Strong problem-solving skills and a willingness to work in an agile/fast-paced environment.

• Customer-focused with effective communication abilities.

• Willingness to participate in a 24/7 on-call rotation.

• AWS Certifications or a desire to obtain certification is a plus.

• Interest in Generative AI technologies is a plus.

🏝️ Benefits

• Fully remote work-from-home setup.

• 24/7 on-call rotation with approximately one shift per month compensated.