Site Reliability Engineer

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Provide primary operational assistance and engineering for various large-scale, distributed software applications.

• Assess and enhance system performance, anticipating client requirements while continuously improving capabilities.

• Develop software and systems to oversee platform infrastructure and applications.

• Enhance the reliability, quality, and time-to-market of software solutions.

• Collaborate with development teams through thorough testing and release processes.

• Engage in system design consultation, platform management, and capacity planning.

• Work alongside development and technical teams to address technical challenges and oversee projects.

• Deliver both small and large technical projects in a timely manner.

• Serve as an escalation point for support incidents and assignments.

• Promote continuous improvement, continuous delivery, and continuous integration.

• Take part in the on-call rotation.

⛳️ Requirements

• Proficiency with databases such as MySQL, PostgreSQL, and Redis.

• Familiarity with scripting languages including Python, Bash, and PHP.

• Knowledge of automated deployment and configuration management tools for platforms or applications (e.g., Ansible, Docker, Terraform).

• Awareness of AWS and other cloud infrastructure services.

• Skills in Linux system administration.

• Capability to troubleshoot, diagnose, and resolve issues autonomously.

• Self-motivated learner with the ability to document insights gained through experience.

• Experience working within a team to support and maintain infrastructure.

• A proactive mindset for identifying problems, opportunities for improvement, and performance bottlenecks.

• Ability to prioritize workload, including occasional incidents and problem management.

• Knowledge and experience with ITIL practices.

• Interest in development, emerging technologies, and innovation.

• Support development teams in the refactoring of technical debt.

• Experience with Kubernetes, Docker, and containerization.

• Familiarity with monitoring systems such as Zabbix and Nagios.

• Experience using JIRA and Confluence.

• Knowledge of Nginx or similar web server technologies.

• Experience with Gluster or other storage technologies.

• Proficient in Git and version control.

• Familiarity with Elasticsearch technologies, especially Kibana.

• Experience with Apache Kafka and Druid.

🏝️ Benefits

• Flexible Time Off Policy – Take the time you need.

• Enhanced parental leave (16 weeks for the birth parent, 8 weeks for the non-birth parent at full pay) and a $100 bonus following the birth of your child.

• Regular company events and activities.

• Comprehensive Company Sponsored Health & Welfare Benefits.

• 401k Plan with a 4% employee match.

• Enhanced Wellness Program, including access to EAP and Wellness Coaching.

• Flexible work environment.