Site Payment Specialist – Sponsor-dedicated

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Establish, manage, and finalize project files and study information, including KPIs, regulatory documents, TMF, enrollment, AEs/SAEs, protocol deviations, site supplies, IRB re-approvals, and data queries.

• Manage and disseminate study-specific and financial reports, encompassing vendor/site invoices, investigator payments, grants, pass-through payments, and forecasts.

• Facilitate both internal and external meetings as directed by the Project Lead.

• Prepare and circulate meeting minutes and action items, ensuring follow-up with team members until closure.

• Document KPI status within assigned systems, with input and oversight from the Project Lead.

• Evaluate and communicate KPIs along with suggested action plans.

• Generate and deliver customer status reports under the guidance of the Project Lead.

• Ensure study documents are archived in compliance with relevant guidelines and policies.

• Act as the project representative during internal and external audits when required.

• Assist in quality assurance activities, audit preparation, internal reviews, documentation, and resolution of actionable issues.

• Serve as the primary point of contact for customers when the Project Lead is unavailable, seeking input from the Project Director.

• Mentor and train Project Specialists as needed.

⛳️ Requirements

• Extensive experience and expertise in clinical solutions/drug development are desired, although no minimum years of experience are specified.

• Proficient in establishing, managing, and closing project files and study information within databases and systems.

• Capable of maintaining and distributing study-specific and financial reports, including vendor/site invoices, investigator payments, and forecasts.

• Skilled in documenting and evaluating KPIs and preparing status reports for customers.

• Familiarity with study document archiving guidelines and policies.

• Competent in supporting quality assurance activities, audits, and internal reviews.

• Equivalent experience, skills, and/or education may be considered.

• Must be able to execute the essential functions of the job, with reasonable accommodations provided when necessary.

🏝️ Benefits

• Opportunities for career development and advancement.

• Supportive and engaged line management.

• Training in technical and therapeutic areas.

• Recognition from peers.

• Comprehensive total rewards program.

• An inclusive organizational culture.

• Reasonable accommodations available, when appropriate.