Sister Study Interviewer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct telephone interviews in accordance with survey protocols.

• Keep detailed records of telephone study contacts and the outcomes of calls.

• Review interviewing materials and CATI screens prior to making calls.

• Organize and submit completed work at the conclusion of each shift.

• Ensure the confidentiality of collected data is maintained.

• Uphold good attendance standards.

• Read survey materials verbatim and accurately record data.

• Adhere to TRC rules and regulations.

• Communicate with the Shift Coordinator and implement any study changes.

• Accurately and promptly record timesheets.

• Execute additional tasks as assigned.

• Submit weekly payroll invoices.

⛳️ Requirements

• High school diploma or GED is required.

• Strong telephone communication skills are essential.

• Candidates who are bilingual in Spanish must be fully fluent in both English and Spanish, with proficiency in speaking, reading, and writing in both languages.

• Ability to communicate effectively and professionally with study participants and staff, both verbally and in writing.

• Capability to present materials in a neutral and friendly manner.

• Maintain a professional and positive attitude.

• High-speed internet connection of 25 Mbps or higher is necessary.

• Must have a personal Windows 11 computer with a minimum of 256GB storage; Chromebooks are not acceptable.

• Headphones are required to ensure participant privacy.

• Previous experience in telephone surveys and/or call centers is preferred.

• An additional monitor is highly recommended.

🏝️ Benefits

• Opportunity to work remotely.

• Equal Opportunity Employer.

• Reasonable accommodations available for individuals with disabilities and disabled Veterans who require assistance to apply.