Simpro Administrator – Pumping Systems

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop and revise service jobs and quotations.

• Assign technicians to the SIMPRO schedule and communicate job details and modifications to field staff and clients.

• Verify labor, material, equipment, and subcontractor expenses associated with the appropriate job and cost center.

• Generate invoices for progress, completion, and recurring maintenance, as well as credit notes.

• Follow up on missing documentation to ensure timely billing of jobs.

• Allocate inventory and purchase orders to service jobs, check item availability, submit requests for shortages, and receive goods.

• Finalize completed jobs with attached service reports and photographs.

• Create reports on scheduled jobs, unbilled work, overdue tasks, and upcoming maintenance.

• Prepare, distribute, and manage versions of Inspection Test Plans (ITPs) for production jobs using QMAX templates.

• Organize completed and signed ITPs with job records.

• Follow up and file test results, inspection approvals, material certificates, and records of non-conformance.

• Allocate inventory and purchase orders to production jobs based on bills of material and identify any shortages.

• Establish and uphold production jobs, sections, and cost centers.

• Generate production reports on ongoing jobs, stock allocations, pending purchase orders, and jobs ready for dispatch or invoicing.

• Serve as the primary contact for SIMPRO inquiries and provide coaching to users.

• Maintain SIMPRO master data, rectifying duplicates, errors, and inactive records.

• Update forms, quotation and invoice templates, checklists, custom fields, and user permissions.

• Suggest enhancements to workflows and automation processes.

• Conduct data quality checks and address or escalate issues discovered.

• Create and maintain instructional guides and training materials for new employees.

• Develop and sustain SIMPRO reports and dashboards.

• Assist with month-end Work In Progress (WIP) and invoicing deadlines in collaboration with Accounts.

• Communicate with SIMPRO support regarding faults and upgrades, and maintain a log of issues and improvements.

• Report progress on a monthly basis.

⛳️ Requirements

• A minimum of 3 years of practical experience with SIMPRO in areas such as jobs, scheduling, stock management, and invoicing (or a similar job costing system in trades, engineering, or manufacturing sectors).

• Experience in administration, service coordination, or production support.

• Exceptional attention to detail and adherence to data standards.

• Proficient written English skills and confident communication with Australian managers and clients.

• Comfortable using Microsoft 365, particularly Excel and Outlook.

• Capable of working independently across different time zones.

• Access to reliable internet and a suitable remote working setup.

• Preferred: SIMPRO training or certification.

• Preferred: Familiarity with ITP, quality documentation, or ISO 9001 standards.

• Preferred: Experience in stock control and bill of materials.

• Preferred: Skills in report building using Smartsheet or SIMPRO.

• Preferred: Background in writing procedures or training others.

🏝️ Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).

• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves can be converted to cash on your anniversary).

• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!