SharePoint Administrator

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Act as the main IT liaison for SharePoint Online-related issues, service requests, and authorized enhancements.

• Manage and sustain SharePoint sites, hubs, pages, document libraries, lists, navigation, columns, content types, views, versioning, sharing settings, and site lifecycle processes.

• Diagnose access, permissions, synchronization, search, indexing, document-library, sharing, Office integration, and user-experience challenges.

• Assess and enhance SharePoint search functionality and document discoverability.

• Resolve issues related to search schema, indexing, permissions, metadata, content organization, navigation, and configurations.

• Contribute insights on Power Automate, Microsoft Teams integration, Microsoft Purview, and Microsoft Copilot readiness.

• Offer both individual and group support to staff, site owners, content stewards, and SharePoint advocates.

• Create and update user guides, quick-reference documents, FAQs, knowledge-base articles, and administrative materials.

• Track usage and support metrics to identify barriers to adoption and areas for continuous improvement.

• Mentor and share knowledge to enhance the internal team's capabilities in SharePoint administration, maintenance, troubleshooting, and enhancement.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field is preferred; relevant equivalent experience will also be considered.

• At least 3 years of practical experience in SharePoint Online administration within a production Microsoft 365 environment.

• Proficient in configuring and supporting SharePoint sites, hubs, document libraries, lists, pages, navigation, permissions, content types, metadata, views, versioning, and search.

• Skilled in troubleshooting SharePoint search, indexing, synchronization, sharing, access, and document-management challenges.

• Experienced in implementing information architecture, taxonomy, metadata, and governance standards.

• Competent in developing technical documentation, user guides, and role-specific training materials.

• Experienced in providing training to both technical and non-technical users, both individually and in groups.

• Strong technical diagnostic, analytical, communication, and collaborative problem-solving abilities.

• Highly organized, detail-oriented, self-motivated, and capable of managing multiple operational and improvement tasks.

• Effective communication skills with technical, administrative, clinical, operational, and leadership personnel.

• Ability to collaborate within an internal team, document efforts clearly, share knowledge, and foster sustainable internal capabilities.

• Familiarity with HIPAA, information security, privacy, records management, and access-control principles is preferred.

• Required experience with Microsoft 365, Microsoft Teams, OneDrive, and Power Automate.

• Knowledge of Microsoft Purview and Microsoft Copilot is preferred.

🏝️ Benefits

• 8-hour workdays with paid lunch.

• 3 weeks of vacation, increasing to an additional week after two years.

• 2 weeks of sick leave.

• 11.5 paid holidays each year.

• One personal floating holiday per year.

• Annual performance-based raises, up to 5% of annual salary.

• Tuition reimbursement and loan repayment options (NHSC & DCHPLRP).

• Reimbursement for licensing and funding for continuing education units (CEU).

• Comprehensive medical, dental, vision, life, and disability insurance.

• 403(b) retirement plan.

• Opportunities for leadership development.

• Internal promotion and career advancement prospects.

• A culture centered on equity, compassion, and well-being.