Shared Services Project Coordinator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist Account Managers with daily project coordination and execution tasks.

• Help with project initiation, including survey development, Airtable configuration, and workflow setup.

• Maintain systems for project tracking, reporting tools, and execution records.

• Aid in scheduling coordination, visit monitoring, and execution transparency.

• Oversee project progress and raise alerts regarding risks, delays, or completion issues.

• Assist with execution reporting, compliance monitoring, and project status communications.

• Coordinate and track break/fix activities, escalations, and revisit actions.

• Ensure accurate and well-organized project documentation.

• Facilitate cross-functional communication concerning project updates, field execution, and operational requirements.

• Support onboarding and administrative preparations for new projects and workflows.

• Help with shipment tracking, inventory management, and follow-up on execution.

• Collaborate with Operations, Audit, Scheduling, and Account Management teams.

• Maintain project management systems like Airtable and Salesforce.

• Assist in setting up reporting, organizing data, tracking audits, and creating recap documentation.

• Ensure data accuracy across project tracking systems and workflows.

• Provide support to multiple Account Managers, projects, and client programs.

• Engage in onboarding, training, process standardization, process enhancement, and workflow optimization initiatives.

• Promote team scalability through consistent workflows, documentation, and execution methodologies.

⛳️ Requirements

• 2–4 years of experience in project coordination, account support, operations coordination, administrative support, or a related field is preferred.

• Excellent organizational skills with a keen eye for detail.

• Capability to handle multiple priorities and deadlines in a dynamic environment.

• Strong written and verbal communication abilities.

• Ability to collaborate effectively across various teams and departments.

• Proficient problem-solving and critical-thinking skills.

• Aptitude for proactively identifying issues and appropriately escalating concerns.

• Experience with project tracking systems or workflow management platforms is preferred.

• Solid working knowledge of the Microsoft Office Suite, particularly Excel.

• Familiarity with Airtable, Salesforce, Smartsheet, Jira, or similar systems is preferred.

• Experience in supporting retail execution, field operations, merchandising, client services, or operational workflows is preferred.

• Highly adaptable and willing to learn new systems and processes.

🏝️ Benefits

• Competitive salary, paid weekly.

• Remote work opportunity from home.

• Health, Dental, and Vision benefits.

• 401K Program with matching contributions.

• Paid Time Off.

• Paid Holidays.

• $30 Mobile Reimbursement.

• Scholarship programs available for employees and their immediate family members.

• Employee Assistance Program.

• Leadership Development Program.

• Special pricing for employees on multiple clients.

• Opportunities for personal development.

• Professional stretch assignments.

• Long-term career advancement options.