Service Technician

This is a fully remote position, open to applicants in Sweden.

📋 Description

• Independently plan and execute service assignments

• Perform troubleshooting, repair, and maintenance on automatic entry solutions

• Install ASSA ABLOY's entry solutions at customer locations

• Provide pricing information for spare parts and upgrades in consultation with the service leader

• Document and report completed work in internal systems as well as to the customer

• Identify customer needs and suggest improvements, upgrades, and additional services

• Manage and develop customer relationships

• Collaborate with colleagues in service, sales, and technical support

• Engage in preventive service, urgent repairs, and technical enhancements

• Typically work Monday to Friday from 07:00 to 15:30, with optional on-call duties

⛳️ Requirements

• Strong knowledge of ASSA ABLOY's products, market, and competitors

• Basic understanding of mechanics and low voltage

• Experience in troubleshooting and repairs is advantageous

• Fluent in Swedish, both spoken and written

• Basic knowledge of English

• A valid B driver's license is required

• Familiarity with digital tools, such as MS Office

• Knowledge of planning tools like FMP360 or similar is a plus

• Ability to work independently, prioritize tasks, and remain flexible

• Strong capability to build customer relationships

• Longer driving distances may occur within the Norr Luleå region

🏝️ Benefits

• A company car is provided according to current policy

• Opportunity for extension after 6 months of temporary employment

• Regular feedback, training, and development opportunities

• Possibility to advance your career locally, regionally, or internationally