Electronics Technician

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Installs, troubleshoots, and conducts technical upkeep on product and component hardware and software, primarily at customer locations.

• Executes scheduled inspections, cleaning, and various other services.

• Performs minor repairs on products within a designated service area.

• Evaluates products to ensure correct operation, troubleshoots identified problems, and/or escalates requests in accordance with established protocols.

• Arranges service calls, completes necessary documentation, and engages with customers to guarantee their satisfaction and comprehension of product functionality.

• Utilizes diagnostic tools to identify and resolve hardware and software issues.

• Conducts component-level hardware repairs.

• Cleans and adjusts mechanical parts.

• Configures and installs relevant software.

• Performs preventive maintenance and restocks consumables as per guidelines.

• Installs, relocates, adds, modifies, and removes hardware and software products (IMAC/R).

• Provides advice and training to customers on the usage and operation of installed hardware and software.

• Contributes to the implementation of strategies to meet established KPIs.

• Supports special projects as assigned.

⛳️ Requirements

• Technical diploma in Electrical Engineering Technology, Electronics, or a related discipline.

• Experience in field service maintenance and repair, preferably with ATMs or banking automation systems.

• Strong written and verbal communication abilities.

• Active CFT registration.

• Reside in Taubaté or adjacent regions.

• Class B driver's license.

• Personal vehicle.

• Available to start immediately.

🏝️ Benefits

• Diebold Nixdorf is an equal opportunity employer and values diversity in the workplace.

• Participation in ongoing hardware and software training (on the job, in the classroom, or online).