Service Technician

This is a fully remote position, open to applicants in Canada.

📋 Description

• Carry out preventive maintenance on Stanley automatic door systems along with other electrical and mechanical equipment.

• Conduct service and repair tasks in a cost-efficient and suitable manner.

• Log productive time against travel time.

• Execute preventive maintenance as per the customer’s service timetable.

• Keep work records and document parts utilized for each service call.

• Stay updated on modifications to Stanley equipment and ANSI 156.10 standards.

• Ensure manuals and technical resources are current.

• Take care of company vehicles, tools, and other resources.

• Manage the service vehicle’s parts inventory and maintain a log.

• Foster positive customer relationships and deliver outstanding customer service.

• Support and train others in installation and service techniques.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• Strong verbal and written communication skills are essential.

• Capability to work independently is required.

• Valid driver's license with a clean driving record is necessary.

• Ability to frequently ascend and descend ladders.

• Capacity to stand on concrete for extended periods each day.

• Proficiency in bending, stooping, crouching, kneeling, crawling, and twisting the spine.

• Ability to work in diverse climates.

• Capability to work at elevated heights.

• Ability to lift and/or carry loads weighing between 50–75 pounds.

• Flexibility in schedule is required, including the capacity to work nights, weekends, or be on call.

• Prior experience in servicing automatic doors is preferred.

• Background in construction or installing door and window frames is advantageous.

• An associate degree in a related electrical, mechanical, or industrial field is preferred.

• Previous experience in electrical work, automotive, HVAC, or communications is beneficial.

• Experience as a glazier for installing glass doors or windows, along with carpentry skills, is a plus.

🏝️ Benefits

• Generous paid time off.

• Investment in professional development opportunities.

• CliftonStrengths assessments and coaching provided.

• Customized individual development plans and growth trajectories.

• Competitive base salary offered.

• Health, dental, and other insurance options available.

• Tuition reimbursement program.

• Employee discounts accessible.

• Opportunities for community involvement and giving back.

• Energetic, influential, and collaborative team atmosphere.