Service Desk Analyst

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Deliver Service Desk assistance utilizing Active Directory, O365, software installations, printers, and various standard applications.

• Diagnose and resolve issues related to TCP/IP, DNS, DHCP, VPN, and Wi-Fi technologies.

• Provide support to users in English, along with one of the following languages: Czech, Italian, German, or Spanish.

• Operate remotely while being based in Portugal.

⛳️ Requirements

• At least 5 years of professional experience in Service Desk or comparable positions.

• Proficient in Active Directory, O365, software installation, printers, and other standard applications.

• Strong understanding of TCP/IP, DNS, DHCP, VPN, and Wi-Fi concepts.

• Fluency in English and one of the following languages: Czech, Italian, German, or Spanish is a mandatory requirement.

• Candidates must already reside in Portugal.

🏝️ Benefits

• Flexible remote working options.

• Chance to collaborate with a global engineering, technology, and consulting service provider.

• Opportunity to gain exposure to a worldwide presence across 30 countries.

• Work alongside pan-European technological centers and benefit from best-shoring capabilities.

• Access to a network of consulting and industrial excellence affiliates, along with leading partners.