Service Coordinator I

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Evaluate, recognize, secure, and oversee services for program participants tailored to their individual needs.

• Address participant requirements using a variety of communication methods.

• Adhere to compliance standards and timelines for assessments, service plans, visits, calls, and incident reporting.

• Record each visit and interaction in a thorough, person-centered way within all necessary systems.

• Provide training and assistance to participants and consumer employees in the management of direct care services.

• Manage and utilize internal databases to monitor participant information and interactions.

• Assist participants in acquiring Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and additional services.

• Consistently exemplify company values in all interactions and responsibilities.

⛳️ Requirements

• A bachelor's degree is required; a background in social work, psychology, or related fields is preferred.

• Alternatively, a minimum of three years of experience in a social service or healthcare-related environment is required.

• Practicum experience is an asset.

• Experience working with individuals with disabilities or seniors is preferred.

• A minimum of one year of experience in LTSS, Service Coordination, or Case Management is preferred.

• Strong communication skills, customer focus, integrity, job knowledge, reliability, problem-solving abilities, interpersonal skills, productivity, quality, self-development, and teamwork.

• Proficient in using computer systems and technology relevant to the position.

• Capability to perform tasks involving reaching, stretching, stooping, sitting, walking, and standing.

• Ability to lift up to 20 pounds independently.

• A valid driver's license and reliable means of transportation are necessary.

• Must be willing to travel throughout Mercer County and neighboring counties.

🏝️ Benefits

• Sign-on bonus available.

• Comprehensive benefits package.

• Opportunities for professional development.

• Continuous learning and career advancement.

• A supportive, collaborative, and inclusive work environment.