Service Centre Coordinator – After-Hours

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Respond to staffing needs of clients

• Manage the scheduling and cancellation of MHR Panel Members

• Evaluate personal performance to ensure outstanding client service is delivered

⛳️ Requirements

• Completion of Grade 12

• Prior experience in a hospital setting

• 3–6 months of experience in a Call Centre

• Understanding of nursing and administrative frameworks and responsibilities

• Proficiency in computer applications with strong skills in Microsoft Word, Excel, and Outlook

• Willingness to learn new software systems

• Excellent telephone and email communication skills

• Outstanding client service abilities and relevant experience

• Strong time management capabilities

• Highly organized with superior planning and administrative skills

🏝️ Benefits

• Work remotely

• Permanent position

• Chance to become part of Mediclinic’s Talent Community