Senior Workato Integration Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Create, develop, and sustain enterprise-level integrations and automations utilizing Workato.

• Establish and uphold integration standards, reusable patterns, and design protocols.

• Standardize error management across recipes, incorporating retry mechanisms, dead letter queues, compensating transactions, notifications, and logging.

• Enhance the performance and cost-effectiveness of Workato recipes.

• Provide support and maintenance for integrations involving UKG Pro, Deel, Greenhouse, Degreed Learning Experience Platform, Replicon, and additional business applications.

• Design and execute secure authentication frameworks and manage secrets following least privilege principles.

• Architect enterprise integration frameworks and facilitate technical discussions with architects and business stakeholders.

• Diagnose intricate cross-system production issues and guide them toward resolution.

• Advance integration and data documentation, utilizing AI tools like Copilot where applicable.

• Assess and integrate Workato AI functionalities, such as MCP, Workato Genies, and Agent Studio, into Five9’s automation strategy.

• Guide other integration engineers and contribute to enhancing the team’s technical expertise.

• Remain updated on Workato platform enhancements, integration best practices, and new AI-driven automation capabilities.

⛳️ Requirements

• A minimum of 5 years of practical integration experience is essential.

• Workato certification is mandatory (e.g., Workato Automation Pro or a higher level).

• Strong hands-on experience with REST APIs, covering HTTP methods, authentication, pagination, rate limits, webhooks, and JSON payloads.

• Experience in designing reusable, versioned APIs and integrations.

• Solid understanding of authentication and security measures, including OAuth 2.0, JWT, API keys, Basic Auth, SAML, certificates, secret management, encryption, and least privilege access.

• Proficient in working with JSON and XML, including parsing, transforming, and mapping complex payloads.

• Experience in data transformation, encompassing mapping, filtering, aggregation, cleansing, deduplication, and schema conversion.

• Working knowledge of SQL, including database querying, troubleshooting, and relational data models.

• Experience in implementing comprehensive error handling, including retry logic, dead letter queues, compensating transactions, alerts, logging, and graceful failure management.

• Understanding of event-driven architecture, including webhooks, event streams, asynchronous processing, and message-based integrations.

• Familiarity with common integration patterns, such as request/response, publish/subscribe, polling, batch processing, ETL, orchestration, and choreography.

• Experience with, or strong interest in, business applications like Salesforce, NetSuite, GCP, UKG, Deel, Ramp, Jira, Freshservice, and Coupa is a significant advantage.

• Familiarity with Workato’s developing AI functionalities, including MCP, Workato Genies, and Agent Studio, is a considerable plus.

• Experience with version control and CI/CD practices for integration development is advantageous.

• Familiarity with monitoring and observability tools is a plus.

• Awareness of data privacy and compliance factors such as GDPR and SOC 2 is beneficial.

• Strong analytical, troubleshooting, and communication abilities are required.

• Capacity to lead technical discussions and mentor fellow engineers is essential.

• Ability to work both independently and collaboratively within a distributed, global team.

🏝️ Benefits

• Team-oriented culture.

• Inclusive atmosphere that encourages employees to express their authentic selves.

• Reasonable accommodations for qualified individuals with disabilities during the application and interview process.

• Opportunities for technical depth and professional growth.