Senior Vice President, Client Growth

atHello HeartRemoteUS flagUnited StatesFull-timeVice PresidentSenior$220k – $245k/year

Posted 10 hours ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and enhance the sales strategy for new products by experimenting with positioning, adjusting pitches, recognizing purchasing obstacles, and converting successful methods into a standardized playbook.

• Take ownership of cross-sell and upsell revenue goals, pipeline management, and forecasts for existing clients.

• Identify and close new business opportunities while building, mentoring, and scaling a high-performing team of client growth professionals responsible for meeting quotas.

• Collaborate with Client Success to formulate strategic account plans, uncover opportunities and timing, foster relationships, and ensure a cohesive client experience.

• Work in partnership with Sales, Product, Marketing, Finance, and Operations to align solutions with client requirements, eliminate purchasing obstacles, and implement a multi-product commercial strategy.

• Empower the wider sales team to introduce and sell new products to prospective clients.

• Manage intricate sales processes from discovery to negotiation and closure, customizing pitches and business cases to meet client requirements while engaging executive, benefits, clinical, financial, and other essential stakeholders.


⛳️ Requirements

• Entrepreneurial experience in establishing a new sales approach: experimenting with positioning, modifying pitches, diagnosing reasons for customer disengagement, and mobilizing cross-functional teams to address these challenges.

• Demonstrated success in introducing additional products to an established customer base, ideally with a clear account of the methods you employed, what challenges arose, what adjustments you made, and how you achieved repeatability.

• Established individual sales performance, including managing a sales quota and personally developing and closing complex deals.

• Experience in building and leading teams that carry quotas, coaching sellers to achieve measurable outcomes.

• Proven ability to increase revenue through cross-selling and upselling in complex enterprise client settings.

• Business development acumen to assist teams in selling new products to new clients.

• Experience in digital health or healthcare is considered a plus.

• Familiarity with utilizing AI tools in commercial strategies, sales processes, and decision-making to enhance effectiveness and achieve measurable results.


🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness programs.

• Flexible work arrangements to promote work-life balance.

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