Senior Verifications Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Engage with deponents such as medical offices, hospitals, and businesses to confirm service information for subpoenas at a senior complexity level.

• Perform in-depth research to find accurate contact details, service agents, and specific instructions for challenging or unfamiliar custodians.

• Accurately input verified information into DAS to facilitate precise subpoena issuance and service.

• Manage escalated verification cases, including custodians with intricate requirements or contested information.

• Act as a subject matter expert for junior verification team members.

• Support the training of new personnel on verification workflows, DAS, and HIPAA compliance.

• Update and maintain the location database with newly acquired and corrected custodian information.

• Recognize trends in verification challenges and propose recommendations to the team lead or manager.

⛳️ Requirements

• At least 2 years of experience in verifications, records retrieval, or a similar legal services position.

• Strong internet research capabilities and the ability to pinpoint reliable information sources.

• In-depth understanding of HIPAA regulations and subpoena procedures.

• Proficient in DAS and Microsoft Office applications.

• Excellent verbal and written communication skills.

• Outstanding attention to detail and accuracy in data entry.

• Comfortable in mentoring colleagues and fostering team development.

• Proof of eligibility to work in the designated job location.

• Successful completion of a background check.

🏝️ Benefits

• People-Focused Culture

• Competitive Pay & Quarterly Incentives

• Comprehensive Benefits, 401k & Wellbeing Programs

• Paid Time Off & Holidays

• Professional Development & Career Growth Opportunities