Senior UX Designer

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of the complete UX lifecycle for designated projects, from initial concept to final launch.

• Develop information architecture, sitemaps, taxonomies, navigation models, content structures, user flows, journey maps, wireframes, and interactive Figma prototypes.

• Establish interaction and responsive design across various breakpoints and devices.

• Generate design specifications, developer handoff documentation, and accessibility annotations.

• Create regulated content structures that ensure a fair balance, appropriate ISI placement, and proper referencing.

• Perform design quality assurance in alignment with design intent and contribute to UX design systems.

• Organize and execute user research and usability testing.

• Integrate qualitative and quantitative findings into actionable insights.

• Leverage research and analytics to support design choices and assess success metrics.

• Collaborate with strategy, creative, copy, account, and development teams.

• Provide guidance to creative teams on accessibility and compliance standards.

• Navigate regulated review processes such as MLR/PRB.

• Present design concepts to clients and internal stakeholders effectively.

• Conduct workshops and facilitate design discussions.

• Incorporate AI tools into research synthesis, ideation, content drafting, prototyping, and documentation processes.

• Balance business objectives, user requirements, technical feasibility, and regulatory constraints within healthcare marketing experiences.

⛳️ Requirements

• 8+ years of experience in UX/product design, including leading design projects from start to finish.

• A strong portfolio showcasing full-lifecycle UX work across responsive web and interactive platforms.

• Proficiency in Figma, encompassing prototyping and component/design-system workflows.

• Extensive understanding of WCAG 2.1/2.2 AA and inclusive design practices.

• Solid knowledge of typography, color theory, layout, and visual hierarchy.

• Experience in planning, conducting, and synthesizing user research and usability testing.

• Proficiency with UX/product analytics tools, such as GA4 and Hotjar.

• Exceptional presentation and communication skills, including the ability to present and defend design decisions to clients.

• Comfort with integrating AI tools into a contemporary design workflow.

• Experience in life sciences, pharmaceuticals, or medical communications is preferred.

• Familiarity with MLR/PRB and compliant design considerations is preferred.

• Experience in designing digital experiences for healthcare professionals (HCP) and patients is preferred.

• Experience in contributing to or maintaining a design system is preferred.

🏝️ Benefits

• 401(k) plan with employer match contribution up to 4%, immediately vested.

• Life insurance coverage.

• Disability coverage options.

• Medical, dental, and vision insurance plans.

• Flexible working arrangements, including hybrid and remote work options.

• Opportunity to work from anywhere in the world for two weeks each year.

• 20 vacation days annually.

• One personal well-being day.

• 9 public holidays observed.

• Gifted holidays at the end of the year.

• Early finish on Summer Fridays during June, July, and August.

• Free counseling services available through the employee assistance program.

• Personalized health support options.

• Enhanced maternity, paternity, family leave, and fertility policies.

• Access to on-demand training and professional development resources.

• Global mobility opportunities throughout the organization.

• Dedicated social opportunities and resources for remote workers.

• Employee Network Groups for community building.

• Enhanced parental leave policies.

• Opportunities for global, cross-capability career moves.

• Adjustments available for interviews under the Disability Confident Scheme.