Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Deliver technical and clinical product support to electrophysiology (EP) physicians, interventional cardiologists, and laboratory personnel.

• Offer clinical product assistance and training on AcuNav™ and SOUNDSTAR™ catheters.

• Instruct physicians and EP lab staff on the operation of electrophysiology systems and catheter equipment, including CARTO®, CARTOSOUND™, CARTOMERGE™, and Stockert RF generator.

• Educate customers on electrophysiology products, optimal usage, and best practices.

• Utilize consultative selling strategies to identify potential sales opportunities.

• Raise awareness of electrophysiology solutions and facilitate contact between Territory Sales Managers and key decision-makers.

• Organize and schedule customer case support.

• Collaborate with regional teams, Territory Managers, EP Clinical Account Specialists, Ultrasound Clinical Account Specialists, Marketing, Field Service Engineers, Regional Business Directors, and other partners.

• Develop and disseminate best practices with US Field Sales and Service colleagues.

• Cultivate and strengthen relationships with physicians, nurses, technicians, administrators, and hospital staff.

• Remain updated on product instructions for use, technical troubleshooting, scientific literature, and new product developments.

• Address requests in high-pressure environments and devise solutions through diagnostic discussions.

• Mentor new members of the electrophysiology commercial team.

• Perform additional assigned responsibilities.

⛳️ Requirements

• A minimum of a bachelor's degree or four years of relevant professional work or military experience.

• At least two years of experience in a clinical echocardiography lab.

• Must possess and maintain certification as a Registered Cardiac Sonographer (RCS) or Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.

• Must have and sustain advanced knowledge in clinical ultrasound and echocardiography.

• Keep up-to-date with clinical knowledge of the healthcare industry, disease states, and therapeutic and institutional trends.

• A valid driver's license issued in the United States is required.

• Advanced clinical understanding of cardiac ablation and cardiac imaging.

• Technical expertise in EP technology, advancements, and the business landscape.

• Willingness and ability to travel up to 40% overnight on local, regional, and national levels, sometimes with short notice.

• Capability to work in a hospital laboratory environment, attend live patient cases, wear protective equipment, work variable hours, and sit for prolonged periods.

• May be required to lift up to 60 pounds.

• Experience in Electrophysiology/Cath Lab or the EP/Cardiovascular Device Industry is highly preferred.

• CEPS (IBHRE), RCES/RCIS certification is strongly preferred.

• Experience with highly complex technical systems and/or critical patient care settings is highly preferred.

🏝️ Benefits

• Commission-based position.

• Inclusive workplace culture.

• Interview accommodations available for applicants with disabilities.

• Company-supported country-specific background checks prior to commencing employment.

• Regular updates and guidance throughout the recruitment process.

• Recorded video interview and discussions with recruiters.

• Opportunity to provide feedback through an interview survey.