Senior Time and Labor Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee timesheet submissions to guarantee prompt approval and processing.

• Provide assistance to employees regarding timesheet inquiries and sensitive hour-recording matters.

• Execute timecard corrections and manage a high volume of timesheet adjustments.

• Update and maintain approver groups within the system.

• Aid in correcting paper timesheets.

• Monitor and report discrepancies in timesheets, offering recommendations for resolution.

• Analyze pay data and address any pay-related inquiries.

• Investigate errors, determine root causes, and facilitate resolutions.

• Track final timesheets for non-immediate terminations, collaborating with HR and approvers.

• Supply timesheets to Human Resources and Legal as required.

• Assist customers in problem resolution and properly route or escalate issues as needed.

• Follow up with customers to ensure issues are resolved.

• Maintain process documentation and suggest updates to procedures.

• Ensure accurate recording, documentation, and closure of cases.

• Contribute to special projects and undertake other assigned responsibilities.

⛳️ Requirements

• High school diploma along with 4 to 5 years of experience in timesheet administration or time-charging.

• Previous experience in a government contracting setting.

• Comprehensive knowledge of time-charging policies and procedures to ensure compliance with company policies and federal labor regulations.

• Exceptional written and verbal communication abilities.

• Strong interpersonal and client-facing skills.

• Willingness to work overtime as required for special projects.

• Proficiency in standard business tools, including Microsoft Office.

• Excellent organizational capabilities, with the ability to prioritize and manage multiple tasks and deadlines.

• Self-motivated individual who takes initiative and independently seeks solutions.

• Detail-oriented and analytical, with a knack for investigating errors and tracing them to their origins for resolution.

• Good judgment in determining when to directly address an issue and when to escalate it.

• Strong ownership of tasks and effective project management skills.

• Ability to collaborate across cross-functional teams and simplify complex information into actionable updates.

• Understanding of end-to-end process flows and root cause analysis.

• Experience with Deltek Time & Expense (T&E) is preferred.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career growth.

• Supportive work environment with a focus on work-life balance.