Senior Technical Solutions Architect

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Drive strategy and engage customers in the sales of web performance solutions from a technical marketing standpoint.

• Serve as a pre-sales technology expert and a technical escalation point for strategic opportunities and accounts.

• Actively participate and share expertise as a subject matter authority in one or more web performance solutions.

• Support Solutions Engineering teams with intricate Proofs of Concept and advanced technical discussions.

• Shape strategies for products related to cloud and edge computing, DevOps, web and mobile applications, real-user monitoring, and CDN.

• Collaborate closely with Engineering and Product Management to influence new product development and the existing product roadmap.

• Lead pre-sales subject matter expert enablement groups in specialized or designated areas.

• Utilize knowledge of competitors to direct internal teams on surpassing them.

• Create solutions that fulfill customers' business and technical needs.

• Build strong customer relationships through a consultative approach to tackle challenges and meet business objectives.

⛳️ Requirements

• 8 years of relevant experience.

• Bachelor’s Degree in Computer Science, Engineering, or a related field.

• Experience in large, complex customer-facing environments.

• Background in technical pre-sales with direct customer interaction.

• Proficiency in proxy architectures, malware, endpoint protections, and threat mitigation strategies.

• Familiarity with TCP/IP, HTTP/HTTPS, DNS, APIs, CI/CD, and cloud computing architectures.

• Experience with DNS, enterprise architectures, cloud security, SAML and OIDC, IdPs, authentication, and authorization.

• Capability to present technical and business-related topics to diverse audiences.

🏝️ Benefits

• Annual bonuses or incentives.

• Equity awards.

• Employee Stock Purchase Plan (ESPP).

• Healthcare coverage.

• 401K savings plan.

• Company holidays.

• Paid time off (PTO) for vacations.

• Sick leave.

• Parental leave.

• Employee assistance program.

• Mental wellness support.

• Financial wellness support.

• Flexible work arrangements: at home, in an office, or a combination of both.