Senior Technical Project Manager – Infrastructure, Security, Compliance

This is a fully remote position, open to applicants in United States.

📋 Description

• Participate in customer calls alongside business project managers to articulate Tessera's infrastructure, deployment models, security measures, and compliance status.

• Simplify complex technical concepts into understandable language for customer executives, IT leaders, security assessors, and procurement teams.

• Assist customers during security evaluations, due diligence questionnaires, and compliance documentation requests.

• Recognize when customers require more in-depth information or engineering assistance and coordinate with the necessary internal experts and resources.

• Act as a reliable point of contact for customers, ensuring follow-ups and resolution of queries.

• Organize and manage projects involving IT, Security, Compliance, Automation, and Infrastructure teams.

• Convert customer needs into defined projects with responsible parties, timelines, and dependencies.

• Monitor risks, obstacles, and decisions, escalating issues promptly if timelines or project scope are compromised.

• Maintain up-to-date customer-facing materials, including architecture overviews, security summaries, and standard responses to questionnaires.

• Manage the flow of customer infrastructure, security, and compliance requests from initiation to completion.

• Deliver regular status updates to customers, business project managers, and Tessera leadership.

• Analyze request volume, response time, and recurring customer needs to enhance team efficiency.

• Utilize AI tools to streamline planning, documentation, and reporting processes.

⛳️ Requirements

• 5–8 years of experience in technical project management, technical account management, or roles that involve customer-facing delivery.

• Exceptional written and verbal communication skills, with the ability to lead discussions with customers and present to both technical and executive audiences confidently.

• Proficient understanding of cloud infrastructure, including Amazon Web Services, Microsoft Azure, or Google Cloud Platform.

• Familiarity with security principles and compliance frameworks, such as SOC 2 or ISO/IEC 27001.

• Demonstrated success in managing cross-functional projects with multiple stakeholders and competing priorities.

• Strong curiosity and capability to quickly grasp new technical subjects and convey them clearly.

• Highly organized, with the ability to provide written status updates, ensure clear follow-ups, and maintain ownership until tasks are completed.

• Experience in supporting customer security evaluations, vendor due diligence, or audits within an enterprise SaaS or AI organization (preferred).

• Exposure to government or regulated industry clients and frameworks such as FedRAMP (preferred).

• Knowledge of deployment models like multi-tenant SaaS, single-tenant, customer cloud, and on-premises solutions (preferred).

• PMP or CompTIA Security+ certification (preferred).

• Background working for a system integrator, enterprise SaaS company, or a rapidly growing startup (preferred).

• Must have authorization to work in the U.S. for Tessera Labs.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holidays.

• Opportunities for professional development and career growth.

• Flexible work environment and remote work options.