Senior Technical Product Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take charge of the entire product development lifecycle, from conceptualizing ideas with stakeholders to overseeing launch and post-launch assessments.

• Work closely with business stakeholders, customers, and account teams to collect feature requests and gain insights into business requirements.

• Convert high-level requirements into detailed product specifications, user stories, acceptance criteria, and functional requirements.

• Manage and continually prioritize the product backlog, roadmap, and release schedules.

• Collaborate with engineering and design teams throughout the product development process.

• Facilitate discussions with customers and stakeholders, ensuring timely follow-up on action items.

• Act as the main product contact for account teams and business stakeholders.

• Establish streamlined product and delivery processes to enhance team efficiency.

• Leverage customer feedback, product data, analytics, and business goals to guide product decisions.

• Define success criteria and key performance indicators prior to launches and assess outcomes afterward.

• Identify and address open questions, risks, and cross-functional dependencies.

• Develop and maintain product documentation, release notes, and related materials.

• Collaborate with cross-functional teams to ensure effective product launches and adoption.

⛳️ Requirements

• Minimum of 5 years of experience in Product Management.

• Ideally, experience in building and managing SaaS products.

• Proven track record of owning products or features throughout the complete product development lifecycle.

• Strong experience collaborating with engineering, design, business stakeholders, and customers.

• Proficient in writing clear product requirements, specifications, user stories, and acceptance criteria.

• Excellent analytical and problem-solving capabilities.

• Comfortable utilizing SQL and independently performing data queries.

• Experience navigating complex business rules, workflows, and system states.

• Ability to simplify complex business needs into actionable product solutions.

• Familiarity with AI tools and the ability to critically assess AI-generated outputs.

• Strong sense of ownership in a fast-paced and uncertain environment.

• Exceptional written and verbal communication skills.

• Availability to maintain working-hour overlap with teams operating in Eastern Time (ET).

• Experience in healthcare, logistics, benefits administration, claims, EDI billing, or other regulated or operationally complex industries is a plus.

• Knowledge of Agile methodologies, backlog grooming, sprint planning, and lightweight project management practices is advantageous.

• Experience converting business requirements into technical and functional product specifications is a plus.

• Direct experience working with customers and business stakeholders is beneficial.

• Experience in launching an LLM/AI-powered product or feature is a plus.

• Familiarity with benefits administration, healthcare claims processing, or EDI/X12 billing workflows is a plus.

🏝️ Benefits

• Medical, Dental, Vision, and Life Insurance with employer contributions.

• Flexible Paid Time Off (PTO) and Sick Leave.

• Paid Holidays.

• A driven, impact-focused culture that highly values autonomy, ownership, and collaboration.

• Opportunities for career advancement from within the organization.