Senior Technical Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete product lifecycle, encompassing discovery, definition, delivery, and iterative improvements.

• Propel dependable, mission-critical mortgage automation utilizing non-deterministic LLMs by establishing requirements, assessing trade-offs, and defining success metrics.

• Conduct customer discovery with mortgage lenders, loan officers, and operational teams.

• Facilitate interviews, evaluate workflows, and translate insights into a roadmap that is grounded in customer needs, business objectives, and technical feasibility.

• Hands-on prototyping of product concepts using AI coding tools and technical know-how.

• Develop product specifications and acceptance criteria for Engineering and Design teams.

• Establish success metrics and lead iterations following product launch.

• Act as the customer's representative in technical architecture discussions.

• Collaborate with Sales and Customer Success on positioning strategies and deal cycles.

• Make decisions regarding scope and deliver focused, well-executed products.

⛳️ Requirements

• A technical background, including software engineering experience or sufficient technical depth to read codebases, prototype with AI coding tools, and engage in architectural discussions.

• Proficiency in LLM concepts, such as prompting, evaluations, retrieval, and fine-tuning.

• Experience in developing B2B SaaS products within regulated industries like fintech, insurtech, healthcare, or similar fields.

• Prior experience in mortgage or lending is a significant advantage.

• Strong skills in customer research and direct user engagement.

• Comfort with pulling dashboards, analyzing quantitative data, and forming hypotheses.

• Proven track record of delivering results in a dynamic startup environment while managing uncertainty.

• Outstanding written communication skills for specifications, documentation, and asynchronous updates.

• Ability to cultivate strong working relationships with engineers and comprehend technical trade-offs.

• Experience in owning product metrics and leveraging them to influence iterations.

• Willingness to travel approximately once a month domestically within the United States, with occasional additional trips.

🏝️ Benefits

• Comprehensive medical coverage (100% of employee + family premiums covered).

• Vision and dental coverage.

• 401(k) plan.

• HSA / FSA options.

• Access to the lender partner’s employee loan program.

• Remote-first culture - work from wherever you are most productive.

• Flexible time off - we trust you to manage your time effectively.