Senior Systems Administrator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Strategize, design, maintain, and provide support for information technology systems and operations.

• Engage in metrics collection, monitoring tasks, and participate in on-call rotations utilizing Application Insights, Grafana, and OpsGenie.

• Assess, implement, and oversee software and hardware solutions to guarantee the integrity of workstation and server data.

• Conduct regular audits of hardware and software for workstations and servers.

• Diagnose server and related technology issues and execute solutions.

• Install and configure recommended solutions tailored to customer requirements.

• Establish system backup schedules and manage database archiving operations.

• Investigate and develop solutions to intricate technical challenges through analysis, programming/development, testing, and the application of emerging technologies.

• Carry out system patching, vulnerability remediation, backups, security protocols, and disaster recovery processes.

• Plan, design, coordinate, procure, and implement server and storage infrastructure.

• Generate reports for management review.

• Create and sustain scripted automation, including Azure Automation Runbooks.

• Oversee tickets, service requests, and CMDB records within the ITSM platform.

• Administer endpoint management tools to provision, configure, and ensure compliance across workstations and devices.

• Offer documentation, training, technical support, and mentorship to team members.

• Maintain a system uptime and availability of 99.9%.

• Ensure systems are regularly patched, backed up, and compliant with Microsoft Entra policies.

• Deliver assigned projects punctually and within established parameters.

⛳️ Requirements

• Minimum of 3 years of experience working with Azure and AWS public cloud environments.

• Strong skills in Linux and Windows server administration and networking.

• Expertise in BASH, Python, or PowerShell scripting.

• Experience in creating and managing automation such as Azure Automation Runbooks.

• Understanding of security and compliance best practices.

• Familiarity with ITSM/ticketing platforms like HaloITSM or ServiceNow.

• Background in managing incidents, service requests, changes, and CMDB records.

• Experience with endpoint management solutions including Microsoft Intune and Autopilot.

• Knowledge of Microsoft Entra ID, identity and access management, Conditional Access policies, access governance/entitlement management, and Privileged Identity Management (PIM).

• Project management skills to prioritize tasks, mitigate risks, manage costs, adhere to timelines, and lead project teams.

• Experience and willingness to mentor junior team members.

• Excellent organizational skills along with strong written and verbal communication abilities.

• Capability to convey technical concepts to both technical and non-technical stakeholders.

• Ability to lift up to 15 pounds occasionally.

• Willingness to travel to the Orlando office when necessary to service and support hardware.

• Must reside within the U.S.

🏝️ Benefits

• Flexible remote work arrangement.

• Participation in on-call rotation support.

• Provision of training and documentation support for team members.

• Opportunity to mentor and guide less experienced colleagues.