Senior Speaker Programs Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the operations of speaker programs for designated business units, ensuring adherence to consistency, compliance, and operational rigor.

• Keep precise program records, documentation, and files that are ready for audits in accordance with company SOPs and regulatory standards.

• Identify any gaps or risks in workflows and escalate concerns to the Associate Director.

• Provide real-time visibility into program status for internal stakeholders.

• Act as a liaison between Area Marketing Managers and the Compliance team.

• Monitor compliance issues and escalations until they are resolved.

• Serve as the primary point of contact for field representatives and physician speakers regarding program requirements, timelines, status, and compliance.

• Address inquiries and assist in the development of onboarding and training materials.

• Manage documentation and payment processing for honorariums and expense reimbursements.

• Submit approved payment requests to Accounts Payable and monitor payment status.

• Supervise the processes of speaker nomination, vetting, onboarding, credentialing, contracting, and annual recertification.

• Collaborate with Legal and Compliance to ensure compliance with fair market value and timely speaker agreements.

• Maintain program tracking tools, dashboards, and databases effectively.

• Contribute to status reports and business reviews intended for senior leadership.

• Identify opportunities for process improvements and assist with speaker training events and program logistics.

⛳️ Requirements

• A Bachelor's degree is required.

• 5-7 years of experience in speaker bureau execution, HCP engagement, or commercial operations.

• Proven understanding of healthcare compliance requirements, including HCP contracting, fair market value (FMV), and industry codes of conduct (PhRMA, AdvaMed).

• Experience managing high-volume administrative workflows with a keen attention to detail and the ability to prioritize multiple tasks concurrently.

• Excellent communication and interpersonal skills, enabling effective collaboration with physician speakers, field sales representatives, and cross-functional partners.

• Strong organizational and project management abilities with a proven track record of meeting deadlines in a dynamic environment.

• Preferred: Experience working directly with Compliance and Legal teams on HCP contracting and payment processes.

• Preferred: Familiarity with honorarium and expense reimbursement workflows and coordination with Accounts Payable.

• Preferred: Practical experience with Salesforce.com (SFDC) or similar CRM platforms for program tracking and reporting.

• Preferred: Experience supporting multiple therapeutic areas, product lines, or business units at the same time.

• Preferred: Knowledge of speaker bureau management platforms and event management tools.

• Preferred: Experience in a remote-first, cross-functional work environment.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.

• Free testing for employees and their immediate families.

• Fertility care benefits.

• Pregnancy and baby bonding leave.

• 401k benefits.

• Commuter benefits.

• Employee referral program.