Senior Solutions Engineer

This is a fully remote position, open to applicants in Florida, +1 more location.

📋 Description

• Collaborate with the sales team as a technical authority during the discovery, scoping, and solution design phases, maintaining ownership of the technical narrative from the initial call to closing.

• Lead and conduct customized product demonstrations and proof-of-concept sessions that align Worth's capabilities with prospects' compliance, onboarding, and underwriting processes.

• Create and implement deployment plans, timelines, and success metrics for new client integrations.

• Act as the main technical liaison during the onboarding process, working with engineering, product, and data teams to address integration inquiries and assist clients in overcoming obstacles.

• Develop and provide customer training programs along with technical documentation.

• Gather and synthesize feedback from clients post-implementation to inform the Product team for future roadmap planning.

• Work alongside Customer Success Managers to pinpoint expansion opportunities, close training gaps, and develop enablement resources.

• Keep abreast of trends in FinTech, RegTech, and AI, particularly in areas such as KYB/KYC, AML, fraud detection, and SMB lending.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Engineering, or a related discipline.

• Over 5 years of experience in a Solutions Engineering, Sales Engineering, or Technical Implementation capacity within FinTech, RegTech, or a B2B SaaS platform catering to financial institutions; experience in a startup or rapidly growing software environment is highly desirable.

• Proficient technical skills in SQL, Node.js, and React; comfortable engaging directly with development teams for integration scoping, troubleshooting, and technical validation.

• Understanding of AI technologies and their applications in FinTech; experience with KYB, KYC, AML, or fraud/identity verification processes is a considerable asset.

• Proven capability to manage complex implementations involving multiple stakeholders with competing timelines and technical demands.

• Outstanding communication skills, able to convey technical concepts clearly to compliance officers, operations leaders, and C-suite executives.

• Strong problem-solving skills and a customer-centric approach; you regard client outcomes as your own.

• Demonstrated ability to work both collaboratively and independently in a fast-paced setting.

• Familiarity with project management methodologies and tools (Jira, Monday.com, or similar).

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• 401 (k)

• Life Insurance

• Flexible Paid Time Off

• 9 paid Holidays

• Work From Home

• Free Food & Snacks (for those in Orlando, FL)