Senior Solutions Engineer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Collaborate with the sales team as a technical authority during the discovery, scoping, and solution design phases, managing the technical narrative from the initial call to closure.

• Lead and conduct customized product demonstrations and proof-of-concept sessions, aligning Worth's capabilities with the compliance, onboarding, and underwriting processes of potential clients.

• Formulate and implement deployment plans, timelines, and success metrics for the onboarding of new clients.

• Act as the main technical liaison during the onboarding phase, working with engineering, product, and data teams to address integration inquiries and assist clients in overcoming challenges.

• Create and deliver client training programs along with comprehensive technical documentation.

• Collect and analyze client feedback post-implementation, converting use cases into actionable insights for the product roadmap.

• Work in conjunction with Customer Success Managers to pinpoint expansion opportunities, address training deficiencies, and develop enablement resources.

• Maintain up-to-date knowledge of FinTech, RegTech, and AI developments, especially concerning KYB/KYC, AML, fraud detection, and SMB lending.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Engineering, or a relevant field.

• Over 5 years of experience in Solutions Engineering, Sales Engineering, or Technical Implementation roles within the FinTech, RegTech, or B2B SaaS sectors catering to financial institutions; experience in a startup or rapidly growing software environment is highly advantageous.

• Proficient technical skills in SQL, Node.js, and React; adept at collaborating directly with developer teams on integration scoping, troubleshooting, and technical validation.

• General understanding of AI technologies and their relevance in FinTech; experience in KYB, KYC, AML, or fraud/identity verification processes is a considerable benefit.

• Proven track record of managing complex implementations involving multiple stakeholders with conflicting timelines and technical demands.

• Outstanding communication skills with the ability to clearly convey technical concepts to compliance officers, operations leaders, and C-suite executives.

• Strong problem-solving skills and a client-centric approach, treating client success as a personal priority.

• Demonstrated capability to work effectively both collaboratively and independently in a dynamic environment.

• Knowledge of project management tools and methodologies (Jira, Monday.com, or similar).

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• 401 (k)

• Life Insurance

• Flexible Paid Time Off

• 9 paid Holidays

• Work From Home

• Free Food & Snacks (for those in Orlando, FL)