Senior Solutions Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Act as the main technical resource for the ANZ Accounts team

• Convey product and technical knowledge across security and observability use cases through presentations, product demos, and technical evaluations

• Collaborate with clients to identify requirements and challenges while designing suitable solutions

• Assist customers during Proof of Value activities throughout the sales process

• Work in partnership with Account Executives and Account Managers to comprehend customer issues and effectively communicate Sumo Logic’s value proposition, vision, and strategy

• Successfully close intricate opportunities utilizing competitive insights, technical proficiency, and credibility

• Manage all phases of the sales cycle and direct technical validations

• Engage with executives, developers, and Site Reliability Engineers

• Present product and technical demonstrations of the Sumo Logic service

• Collaborate with Product Management and Engineering teams to enhance the service based on customer feedback

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related discipline

• Over 4 years of experience as a Solutions Engineer, Solutions Architect, Sales Engineer, Implementation Consultant, Support Engineer, Site Reliability Engineer, or Software Developer, with a track record of leading projects and/or working directly with customers

• Practical knowledge of security-related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, and CASB

• Experience in selling and working with pure SaaS solutions within multi-tenant architectures

• Familiarity with Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure

• Comprehensive understanding of technical infrastructure, including servers, networking devices, and storage

• Knowledge of modern application architecture, covering microservices and containers

• Excellent written and verbal communication skills, along with strong business and technical acumen

🏝️ Benefits

• Flexible remote work arrangement

• Chance to collaborate cross-functionally with Product Management and Engineering

• Opportunity to enhance technical and interpersonal skills and become a trusted advisor