Senior Solutions Engineer

This is a fully remote position, open to applicants in New Jersey, +4 more locations.

📋 Description

• Facilitate technical discovery sessions with potential clients to gain insight into their environments, challenges, and observability needs.

• Provide customized product demonstrations and technical presentations.

• Design, scope, and oversee technical evaluations and Proofs of Concept.

• Configure POCs within customer environments to showcase business value.

• Record POC outcomes and share results with customers.

• Collaborate with Account Executives on technical sales initiatives.

• Act as the technical subject matter expert throughout the sales process.

• Supply customer and market insights to Product Management and Engineering teams.

• Create and maintain technical sales materials, demonstration environments, presentations, and best-practice documentation.

• Provide technical training to the wider Sales team.

• Travel to client locations and industry events as necessary.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a similar field, or equivalent practical experience.

• Over 5 years of experience as a Sales Engineer or Solutions Architect in the software sector.

• Profound technical knowledge and hands-on experience with observability concepts, including metrics, logging, and tracing.

• Familiarity with observability tools such as Prometheus, OpenTelemetry, Grafana, or the ELK Stack.

• Knowledge of Kubernetes, Docker, Microservices, AWS, Azure, and GCP.

• Excellent verbal and written communication abilities.

• Capacity to explain complex technical ideas to both technical and non-technical audiences.

• Willingness to travel to client sites and industry events as needed.

• Experience selling to Developer, DevOps, and SRE roles is preferred.

• Previous experience in an Observability or APM company is advantageous.

• Must adhere to Snowflake’s confidentiality and security protocols.

• Must ensure customer information remains secure and confidential.

🏝️ Benefits

• Salary range of $165,000–$216,562 per year.

• Remote work arrangement.

• Opportunity to engage with Snowflake AI Data Cloud and the Observe observability platform.