Senior Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the technical narrative during enterprise and strategic sales processes.

• Lead technical discovery, qualification, design of integration solutions, and executive-level presentations.

• Collaborate with Account Executives to align Boulevard with prospects’ business cases, value propositions, ROI, and current technology ecosystems.

• Develop proofs of concept and interactive prototypes that demonstrate prospects’ workflows on Boulevard.

• Craft responses to RFPs and security questionnaires.

• Provide guidance on security configurations and the handling of HIPAA, PHI, and PII.

• Act as the technical liaison for security assessments during the procurement process.

• Define integration requirements and categorize them as existing fit, partner solutions, or product gaps.

• Document integration specifications for Sales, Implementation, and Support teams.

• Transform recurring gaps and feature requests into actionable feedback for product and engineering teams.

• Offer advice on demo environment strategies and create sandbox environments.

• Prepare briefings for prospects.

• Utilize AI tools to expedite pre-sales deliverables.

• Mentor new sales team members focused on upmarket accounts.

⛳️ Requirements

• 5+ years of experience in solutions engineering, sales engineering, technical account management, or a similar customer-facing technical position within B2B SaaS.

• Direct experience with SaaS, including knowledge of how subscription software is developed, marketed, implemented, and renewed.

• Familiarity with release and roadmap cycles, APIs and integrations, as well as data migration processes.

• Proven track record of managing enterprise or strategic sales cycles, including multi-location or franchise purchasing frameworks.

• Technical proficiency in APIs, integration processes, data flows, and permissions models.

• Capability to engage credibly with operators and technical stakeholders without needing engineering support for routine inquiries.

• Excellent written communication skills with the ability to create clear standalone documentation.

• Ability to navigate ambiguity, define strategies, and take ownership of results independently.

• A formal degree is not mandatory.

• Preferred or bonus experience in beauty, wellness, health, or appointment-driven services; knowledge of HIPAA, PHI, and PII regulations; AI tools, prompt design, and evaluation; and experience with private equity-backed companies, franchise organizations, or multi-site operators.

🏝️ Benefits

• Competitive base salary with eligibility for performance bonuses.

• Equity participation for all full-time staff members.

• Comprehensive medical coverage with up to 100% premium coverage for employees and 75% for dependents.

• Annual employer contribution of $1,200 to HSA for qualifying plans.

• Full coverage for dental, vision, life, and disability insurance.

• 12 weeks of fully paid parental leave in the U.S.

• Flexible paid time off policy.

• 10 recognized U.S. company holidays.

• Fully remote working arrangement.

• $200 allowance for home office setup.

• $50 monthly reimbursement for work-from-home expenses.

• $200 in quarterly Boulevard Bucks for well-being and industry networking.

• Membership with One Medical.

• Employee Assistance Program available.