Senior Solutions Engineer, Acquisition

This is a fully remote position, open to applicants in United States.

📋 Description

• Become a part of a rapidly growing, early-stage team dedicated to addressing both technical and customer challenges.

• Collaborate with the Sales department to effectively convey Grafana's value proposition, vision, and strategic direction.

• Take ownership of technical customer interactions and assist in closing fast-paced opportunities.

• Present product and technical information to both prospective and current customers.

• Engage with customers and internal teams to gather product and competitive insights.

• Foster discussions around product development driven by customer needs and challenges.

• Improve documentation, write blog articles, create videos, contribute to knowledge-base entries, and develop enablement resources.

⛳️ Requirements

• Ideally situated in the Greater NYC or Boston area.

• Over 5 years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring sector.

• Possess strong judgment, collaboration skills, and leadership abilities.

• Capable of working and collaborating with an international team in a remote-first setting.

• Excellent written and verbal communication skills.

• Ability to clearly articulate the company's value proposition and the advantages of its technical products.

• Proficient in addressing technical challenges and developing solutions for customers.

• Possess a technical mindset with a desire for technical growth.

• Recent graduates of coding bootcamps or those with previous post-sales or engineering experience are encouraged to apply.

• Self-driven, proactive, and inventive.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote work environment with a global culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• A global annual leave policy of 30 days each year.

• Three annual leave days specifically designated for Grafana Shutdown Days.

• Open communication and regular updates at the company-wide level.

• Freedom and support to deliver exceptional work and experiment with new ideas.

• Empowered, high-trust, low-ego organizational culture.

• Approachable and transparent leadership.