Senior Solutions Consultant

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Establish and nurture robust customer relationships as a trusted advisor.

• Comprehend customers’ technical settings, business goals, challenges, and pain points.

• Align customer requirements with suitable solutions.

• Collaborate with sales colleagues on account planning, campaign formulation, and sales stages 3 through 5.

• Take ownership of the technical closure for opportunities.

• Exhibit expertise in End User Computing, Digital Transformation, industry trends, and competitive challenges.

• Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs).

• Articulate the technology vision and value proposition to executive and technical audiences.

• Lead meetings, product demos, presentations, and technical discussions.

• Provide thought leadership while ensuring customer interests are prioritized.

• Clarify product features, advantages, and competitive positioning.

• Manage install-base whitespace and promote product-line expansion and feature adoption.

• Develop and execute strategic technical account plans for cross-platform solutions.

• Coordinate supporting resources to achieve defined customer outcomes.

• Collaborate with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, and Engineering.

• Execute special projects assigned by management.

• Enhance technical and professional skills by engaging with the SE community and participating in industry events.

• Lead technical pre-sales initiatives, workshops, and RFP responses.

• Identify new business opportunities and facilitate account expansion.

• Share customer insights and industry trends to shape product direction.

⛳️ Requirements

• 5-7 years of experience in a pre-sales solution engineering capacity or a related customer-facing position.

• Familiarity with End User Computing is a significant advantage.

• Strong grasp of enterprise architecture and management of Windows desktop/applications.

• Demonstrated ability to deliver engaging demos and presentations to both technical and executive audiences.

• Experience with subscription-based go-to-market models and strategies for customer adoption.

• Exceptional communication, problem-solving, and stakeholder management abilities.

• A technology-related 4-year degree is preferred, or an equivalent qualification.

• Capacity to build strong relationships with customer IT leaders, including CIOs, CTOs, and Architects.

🏝️ Benefits

• Employee ownership.

• Health insurance.

• 401k with matching contributions.

• Disability insurance.

• Paid time off.

• Growth opportunities.

• Commission eligibility.