Senior Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as an expert in Bloomreach platform and solutions in a pre-sales role.

• Collaborate with Sales to provide customized product demonstrations, presentations, and deliverables that emphasize AI-driven search, merchandising, and recommendations.

• Partner with Account Executives to strategize and execute throughout the sales cycle.

• Assist in client discovery, product demonstrations, responses to RFPs, and proofs of concept.

• Evaluate, design, and showcase solutions for ecommerce site search, category merchandising, and product recommendations.

• Manage proofs of concept and site assessments comprehensively, encompassing success criteria, product feed validation, demo environment setup, and results presentations.

• Foster relationships with business users to achieve technical and business success.

• Organize scoping meetings and develop technical implementation plans.

• Align catalog, data, and use-case requirements with platform capabilities.

• Grasp client priorities, challenges, and objectives during the discovery phase.

• Remain knowledgeable about Loomi AI features and capabilities, and provide education to clients and partners.

⛳️ Requirements

• Over 6 years of relevant experience in Presales, ideally within SaaS or ecommerce.

• Background in technical sales and managing complex technical sales processes.

• Familiarity with foundational Machine Learning and AI concepts, search relevance, merchandising, recommendations, and analytics.

• Capability to present technical topics to both technical and non-technical audiences.

• Industry experience in retail, e-commerce, marketplace, or D2C brands.

• Development skills in HTML, CSS, JS, and other web technologies.

• Proficiency in APIs and integrations, and the ability to collaborate with client IT teams.

• Strong problem-solving abilities and capacity to design solutions for intricate business requirements.

• Excellent communication and presentation skills.

• Dedication to ongoing learning and keeping abreast of industry trends and technologies.

• Preferred: expertise in frontend programming languages and product catalog/feed formats like JSON, XML, and CSV.

• Preferred: experience in ecommerce site search, merchandising, recommendations, relevance tuning, category ranking, and A/B testing.

• Preferred: knowledge of Shopify, Salesforce Commerce Cloud, Adobe Commerce, and headless commerce architectures.

🏝️ Benefits

• Health care benefits, including medical, dental, and vision insurance.

• 401k Plan with employer contributions.

• A high degree of freedom and trust.

• Flexible working hours.

• Virtual-first work environment with Bloomreach Hubs across three continents.

• Company-sponsored events.

• Five paid days off for volunteering.

• People Development Program and personal development workshops.

• Communication coaching.

• Annual budget of $1,500 for professional education.

• Employee Assistance Program offering counseling services.

• Subscription to Calm.

• An additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options, depending on role, seniority, and location.

• Company performance bonus.

• Employee referral bonus of up to $3,000.

• Rewards for work anniversaries.