Senior Solutions Architect II, AI/ML

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a reliable technical advisor for strategic accounts and partners, with a focus on AI/ML and GPU-centric workloads.

• Work in conjunction with Account Executives, Technical Account Managers, and Partners to formulate success plans aligned with business objectives.

• Craft, present, and execute scalable architectures, modernization strategies, and AI solutions customized to client requirements.

• Conduct technical deep dives, workshops, proofs-of-concept, and executive presentations.

• Assist clients in developing scalable AI applications such as chatbots, inference services, and recommendation systems utilizing Kubernetes, NFS, and databases.

• Enhance AI/ML workloads through high-performance inference engines and quantization techniques.

• Resolve intricate technical issues in collaboration with Engineering, Support, and Product teams.

• Relay customer feedback to influence product roadmaps and improve platform functionalities.

• Facilitate workload expansion, customer retention, and the growth of long-term partnerships.

• Evaluate technical growth enablement, time-to-value, POC and migration success, and product-feature advocacy.

⛳️ Requirements

• Over 7 years of experience in Solutions Architecture, Technical Consulting, or Software Engineering, with a history in pre-sales and solution strategy.

• Profound knowledge of AI/ML frameworks including TensorFlow and PyTorch, along with platforms like Hugging Face.

• Experience in deploying and fine-tuning LLMs and other GenAI models using SFT, LoRA, and QLoRA methods.

• Strong understanding of Kubernetes, Linux, distributed systems, NFS, Object Storage, and GPU software ecosystems including CUDA and ROCm.

• Practical experience with vLLM, SGLang, TensorRT, and quantization techniques such as INT4, INT8, and FP8.

• Familiarity with Docker, Terraform, CI/CD pipelines, and contemporary cloud-native practices.

• Exceptional communication skills, comfortable engaging and presenting to both engineers and executives.

• Demonstrated ability to manage complex technical engagements from discovery and solution design through to post-deployment success.

• Strong consultative approach to recognizing customer needs and devising customized cloud solutions that align with business goals.

🏝️ Benefits

• Eligibility for an annual bonus plan, with bonus amounts based on company and individual performance.

• Potential for a new hire equity grant, subject to plan terms and local eligibility.

• Opportunity to participate in the Employee Stock Purchase Program in eligible countries.

• Flexible time off policy.

• Local team gatherings.

• Support for mental health and well-being.

• Reimbursement for relevant conferences, training, and educational pursuits, in line with company policy.

• Access to professional development resources.

• Option for remote work.