Senior Solutions Architect, German speaking

This is a fully remote position, open to applicants in Germany, +1 more country.

📋 Description

• Facilitate onboarding workshops tailored to the unique needs and backgrounds of each customer.

• Build strong relationships with technical and product stakeholders within customer organizations.

• Regularly engage with technical customers to showcase new features, address inquiries, and strategize on Sanity implementations.

• Collaborate with account managers to identify expansion opportunities within existing customer accounts.

• Assist in new-account sales processes through technical workshops and the development of proof-of-concept projects.

• Create and distribute examples that aid customers in grasping concepts and accelerating their implementation processes.

• Design and sustain guides and learning modules covering common topics.

• Develop and manage plugins for prevalent integrations and implementation patterns.

• Advocate for client requests and requirements to the internal product team.

• Partner with Support Engineering to address customer challenges and resolve specific scenarios.

• Collaborate with marketing and product research teams to connect with relevant customers and plan events and webinars.

• Take ownership of customer relationships and facilitate both internal and external discussions.

⛳️ Requirements

• Residing in Germany or the United Kingdom.

• Proficient in both German and English.

• 3–5 years of experience in a software development capacity.

• Advanced proficiency in at least one framework: React, Vue, Angular, or Astro.

• Understanding of backend architecture and SaaS platform integrations.

• Experience with implementing headless CMS solutions.

• Experience in headless e-commerce implementations.

• Background as a Solution Engineer or Solution Architect in a developer-centric SaaS environment.

• Excellent verbal and written communication abilities.

• Demonstrated experience in developing solutions collaboratively with customers.

• Strong problem-solving skills with a focus on achieving results.

• Exceptional organizational and time-management capabilities.

• Methodical approach with keen attention to detail.

🏝️ Benefits

• Comprehensive health plans and benefits.

• Healthy work-life balance that accommodates individual and family needs.

• Competitive salary structure.

• Participation in a stock options program.

• A positive, flexible, and trust-based work environment.

• Opportunities for long-term professional and personal growth.

• A highly-skilled, inspiring, and supportive team.

• A globally diverse group of colleagues and customers.