Senior Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide enterprise-level solutions and services to clients and partners globally.

• Assist in the delivery and installation process for WEKA products, including customer onboarding.

• Plan and execute the installation of WEKA products.

• Define, develop, and test automation to ensure deployments are swift, predictable, scalable, and user-friendly.

• Oversee the experience from product sale to complete production deployment.

• Manage installation projects, encompassing risk assessment, planning, scheduling deployments, and status updates.

• Document solution specifics, diagrams, and specifications comprehensively.

• Convert undefined requirements into comprehensive end-to-end solutions.

• Utilize open-source technologies and custom scripting to tackle project use cases.

• Collaborate with stakeholders to resolve intricate technology infrastructure challenges.

• Incrementally test code, processes, and deployments to enhance execution and reduce errors.

• Deploy and manage AI/HPC infrastructure in Linux-based environments for both new and existing US customers.

• Conduct knowledge transfers, create handover materials, and assist customers during deployments.

⛳️ Requirements

• Exceptional oral and written communication skills with a strong emphasis on customer experience.

• Strong problem-solving, troubleshooting, and documentation abilities.

• Familiarity with best practices and IT operations within enterprise environments, especially in mission-critical infrastructure.

• Experience with automation tools and cluster management such as Ansible, Salt, Puppet, Bright, Jenkins, or xcat.

• Proficient in Python, Bash, or Perl.

• Experience using GitHub and git.

• Knowledge of Ethernet or InfiniBand networking, particularly in 100+Gb networks.

• Experience in performance monitoring and tuning of Linux systems.

• Background in HPC environments and management tools for HPC clusters.

• Familiarity with parallel filesystems like Lustre, GPFS/SpectrumScale, or DDN.

• Understanding of software-defined storage (SDS).

• Practical experience in Kubernetes administration and managing containerized workloads.

• Hands-on experience in Linux systems administration.

• Bachelor’s degree in Computer Science or equivalent professional experience.

• Strong interpersonal skills for technical presentations, architectural designs, and trusted customer consulting; experience in sales, consulting, or Customer Success is a plus.

• Willingness to travel as required.

🏝️ Benefits

• Equal opportunity employment and anti-discrimination protections.

• Commitment to a diverse, inclusive, and authentic workplace.

• Opportunities to engage with cutting-edge AI, HPC, and cloud environments.

• Ad-hoc knowledge transfers and guidance for customer deployments.

• Travel as necessary.