Senior Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the pre-sales solutions lead in collaboration with RVPs and territory owners for significant employer agreements.

• Conduct population-level analyses for prospective clients and convert findings into strategies for savings and engagement.

• Propose client-specific implementation strategies across carrier, TPA, ASO, and vendor ecosystems.

• Set achievable expectations concerning implementation capabilities, including automated member notifications and site-of-care redirection.

• Clarify how Leap functions as a unified program, member experience, and savings narrative across various plan regulations.

• Define collaboration between partners and ecosystem vendors, along with the consequent member experience.

• Take ownership of design decisions related to projected savings and secure client commitments for activation.

• Suggest the implementation of plan designs and member incentives.

• Identify improvements requested by clients and remain up-to-date with industry best practices.

• Assess how established operating processes can mitigate risks during implementation for new client types or unique requests.

• Develop updated technical specifications and implementation guides when necessary.

• Incorporate market feedback into future deal designs and roadmap priorities.

• Lead clients consultatively through implementation options and manage a seamless transition to Client Success.

• Collaborate closely with Sales, Product, Clinical Affairs, Operations, and Client Success teams.

• Report to the SVP of Growth Strategy and Operations.

⛳️ Requirements

• 6–8+ years of relevant experience.

• Direct experience working with large, self-funded employers covering 100K+ lives and their benefits teams.

• Extensive knowledge of the employer benefits ecosystem, encompassing carriers, BCBS plans, large ASO carriers, TPAs, and health benefits.

• Exceptional attention to detail in intricate implementations, documentation, and standardization.

• Capability to prioritize decisions based on impact.

• Strong presentation and communication skills suitable for external engagement.

• Proficiency in leading group meetings and acting as the subject matter expert on complex topics.

• Familiarity with benefit design mechanics, including carve-outs and tiered network structures.

• Understanding of prior-authorization and payer workflows.

• Experience with specialty drugs, infusion therapy, buy-and-bill, or site-of-care programs is a plus.

• Must be legally authorized to work in the United States.

• Must not require visa sponsorship now or in the future to work in the United States.

🏝️ Benefits

• Stock options/equity.

• Comprehensive benefits as part of a competitive total rewards package.